Operations PMO Manager

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

The role of the Ops PMO Manager is to lead and manage a team of project managers that work cross-functionally to organize and implement new customer and new product introduction. The purpose of this organization is to efficiently leverage the resources through coordinated planning, communication, and alignment of cross-functional teams, to ensure the proper documentation, launching and customer satisfaction as per established and agreed targets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for leading the Project Management Team

Manage key customer projects; serve as interface between internal teams and the customers to resolve both technical and logistical issues

Collaborate with customer (internal or external) from requirements gathering through product acceptance

Staff, lead, and manage a team that has responsibility for New Customer Introduction, new product introduction, and product transfers

Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project

Define, refine and maintain clarity on roles & responsibilities for the team and business partners (engineering, operations)

Provide a source of reference and training for Project Management covering processes, tools, metrics and reporting

Drive well defined processes and methodologies that strive to optimize the team effectiveness, while delivering successful projects on schedule and within budget

Identify the goals, objectives, and scope of NPI projects while working with relevant BU and Operations staff

Work within the defined standards and procedures as set out by organization and the customer to successfully introduce new products

Works with local Project Manager and/or Regional Manager Project Office in deploying strategies and tools, besides reporting site PM performance

Provide regular and consistent communication between the launch team, the business unit, and the customer

Identify potential risks and make resolution suggestion through the escalation process

Open and regular communication of priorities and status of projects with Operations Management and site leadership

Participates managing internal in-process material, samples allocation, and system logistics

Manage the monthly operational project reviews

Manage the weekly project reviews for the Project Management organization

Responsible for forecasting functional area budget (when applicable) and HR needs for current and future needs

Comply and follow all procedures within the company security policy

May perform other duties and responsibilities as assigned

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

Demonstrated Leadership and Management capabilities

Project Management Professional (PMP) or equivalent certification desirable

Knowledge of organization’s operating policies and procedures required

Knowledge of organization’s culture and guiding principles

Previous experience in manufacturing environment: Engineering, Test, Quality, Planning, Materials, etc

Prior experience in customer interface

Strong operational and financial knowledge required

Substantial knowledge of Jabil and demonstrated ability to leverage organization

Consultative skills (ability to understand true customer needs)

Good communications skills

Distinctive problem solving leader

Should have the following personal characteristics: strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude

Automotive/ Medical background experience as required

Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required

EDUCATION & EXPERIENCE REQUIREMENTS

Bachelor’s degree required (Supply Chain Management or Engineering)

Minimum 5-7 years work-related experience required in a supervisory/management role and

Minimum 3 years project management experience or related discipline

Or an equivalent combination of education, training and/or experience

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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