SRE, London

Summary People at Apple don’t just build products — they craft the kind of experience that have revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! Join Apple, and help us leave the world better than we found it.

The Apple Services Engineering (ASE) team builds and provides systems and infrastructure that fuel Apple’s services (such as iCloud, iTunes, Siri, and Maps). We are the foundation on which Apple’s software developers build the products that our customers love. We are looking for passionate and talented Site Reliability Engineers to continue our focus in providing our customers the highest quality Apple Services experience. Our services have to scale globally, stay highly available, and "just work.” If you love designing, engineering and running systems and infrastructure that will help millions of customers, then this is the place for you!

Description FoundationDB infrastructure is BIG. Operating at our scale, across multiple geographically dispersed data centers and servicing hundreds of millions of users presents unique challenges. As an SRE at Apple, you'll need to solve these problems using data, teamwork, and your own expertise. SREs at Apple own the full infrastructure stack; from device driver performance debugging to content delivery network traffic management — our responsibilities are both broad and deep.

FoundationDB runs its systems on Linux. We run a mix of open source, vendor licensed, and internally developed tools to perform functions such as system configuration management, provisioning, software deployment, logging, and monitoring. You'll learn these tools and have opportunities to improve them. Our team is collaborative; we work closely with the development teams we support to deliver the best results for Apple. We think critically and strive to balance the best solution with the need to get things done for each engineering challenge we face. Good ideas are heard and results are rewarded.

FoundationDB SRE is a small team with huge scale. We serve as the database for much of CloudKit's use cases, including Mail, Contacts, and Keychain. We serve hundreds of millions of customers every day and are a fundamental piece of the Apple device experience.

Responsibilities

Our team is responsible for the provisioning, managing, and monitoring of FoundationDB in production across multiple regions and control planes (bare-metal, AWS, and Kubernetes). We develop much of our own automation in Java and Go, including our open source Kubernetes Operator (https://github.com/FoundationDB/fdb-kubernetes-operator). We work closely with our dev partners to develop a robust and scalable database, often engaging in projects as a single team.

Minimum Qualifications

Strong sense of ownership and integrity demonstrated through clear communication and collaboration

Experience in managing and scaling distributed systems in a public, private, or hybrid cloud environment

The ability to design, author, and release code in languages like (but not limited to) Go, Java or Python

Acute drive to automate manual operations and to improve them through repeated iteration

Understanding of the Linux Operating System, standard networking protocols, and components

Hands-on experience managing large numbers of diverse systems with configuration management or software delivery platforms (such as Puppet, Chef, Ansible, and Spinnaker)

Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks

Excellent troubleshooting and problem solving skills

Experience with scale testing, disaster recovery, and capacity planning

Familiarity with microservices architecture and container orchestration with Kubernetes

Preferred Qualifications

Hands-on experience managing large numbers of diverse systems with configuration management or software delivery platforms (such as Puppet, Chef, Ansible, and Spinnaker)

Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks

Excellent troubleshooting and problem solving skills

Experience with scale testing, disaster recovery, and capacity planning

Familiarity with microservices architecture and container orchestration with Kubernetes

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law. Learn more

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 200669097-2114