Team Head, Wealth Management

Overview of Role/Principle Responsibilities:

This role has the following principal responsibilities:

Lead a Team in expanding the client base and AUM, and exploring new products that are suitable for client needs

Promote and build a unique branding of the Schroders Wealth Management business whilst ensuring a high level of client service

Sourcing and on-boarding of new clients

Understand needs, objectives and risk profile of clients

Advise clients on investment ideas/opportunities and other wealth management services and ensure investment suitability and timely execution

Regular review of investment portfolios and risk profiles with clients

Strict observance of risk and compliance/cross-border/AML issues and regulations

Ensure that we achieve excellence in our clients’ experience, building lasting relationships based on high standards of service and quality advice

Key Responsibilities:

Manage a team of Relationship Managers and Relationship Management Assistants and recruiting and training new staff

Regular reviews with RMs to develop and the client base and AUM

Build-up, maintain and a network of clients, introducing them to the Schroders company and Wealth Management platform

Ensure thorough due-diligence, including KYC and SOW at client on-boarding and also throughout the client relationship

Provide exceptional advice, service and appropriate recommendations to clients with focus on understanding their needs, objectives and risk tolerance.

Develop personalized wealth management solutions and investment ideas

Enable the client to make informed financial decisions by providing clear, relevant and timely information

Ensure a fair dealing of the customer

Regular and timely submission of progress reports, incl. existing business and prospect pipeline.

Constant and timely filing of call reports, following meetings/conversations with clients.

Communicate and work hand-in-hand with investment and treasury department, giving input for generating new investment/product ideas

Attend regulatory and in-house training session and pass regulatory licencing requirement tests

Back-up and assist other team members, while on leave or out stationed

Source and assist in organizing small-scale marketing events (Investment forums, social gatherings, sports events)

Follow-up on referral business

Observe and follow regulatory as well as the bank’s policies and procedures, guided by the Advisory Handbook, cross-border rules, AML guidelines, Addendum to Schroders WM Credit Risk Policy, Credit Procedure and other risk/compliance related procedures; diligent and prompt reporting of irregularities/red flags to line manager/compliance officer/respective head of department

Keep updated on latest developments on capital markets and the industry

Represent the Schroders brand and values in the market

Requirements

Experience and qualifications

Minimum 15 years’ relevant experience in wealth management, investment advisory and/or relationship management (HNW/UHNW).

Recognised university degree.

Relevant regulatory licences and certifications applicable to Singapore wealth management advisory (e.g., CMFAS modules and any other required local credentials); CACS desirable where relevant.

Proven track record of client acquisition, retention and revenue generation.

CFA charterholder is an advantage.

Knowledge and skills

Strong understanding of capital markets and investment products (e.g., funds, equities, fixed income, structured products, alternatives) and portfolio construction principles.

Deep appreciation of suitability, fair dealing, cross-border considerations, and AML/CFT requirements in a regulated environment.

Excellent relationship management, consultative selling and stakeholder management skills.

Strong communication and presentation skills; able to translate market views into client-relevant advice.

High discipline in documentation, follow-through, and operating within governance frameworks.

Proactive, client-centric, collaborative, and commercially astute.