Collections Analyst (Fixed Term)

Overview:

Trinseo is a different kind of global materials company – at the intersection of people, technology, and customers. We are a world leader in the production of plastics and latex binders. Our culture is built on passion and innovation.

A career at Trinseo presents a unique opportunity to work in a highly collaborative environment. Helping customers solve their most complex material challenges is the reason we come to work each day. We are seeking innovative thinkers – ready to tackle any challenge and passionate about delivering value.

About the role:

The Collections Analyst will be responsible for conducting activities related to the collection of revenue from Trinseo customers, including managing and processing collections, reviewing and escalating delinquencies, investigating and resolving customer issues, and processing sales adjustments / deductions.

This is an 18-month fixed term contract.

Responsibilities:

Role Overview:

Interact daily with Trinseo customers for payment information on all due and near due invoices to collect revenues

Investigate and resolve issues raised by Trinseo customers, including coordination with other Trinseo functions (i.e. Customer Service Representatives, Account Managers, Plants)

Research and resolve customer payment discrepancies and determine corrective actions required to eliminate future defects

Manage customer account reconciliations to deliver accurate financial statements

Escalate collections issues to the appropriate party

Monitor delinquent accounts and coordinate with customers to obtain outstanding payments

Analyze customer payment behavior against terms and work with customer and internal business parties to improve timeliness of payments

Process and post sales adjustments / deductions in SAP according to business standards/agreements and validates adjustments meet internal control compliance

Promptly respond to information requests from stakeholders

Achieve deadlines set by leadership and the business and proactively monitor and raise instances where deadlines cannot be met in a timely fashion

Actively manage workload and escalate inefficiencies and concerns to the Collections Manager and Credit Manager

Function as a member of a team, demonstrating effective teamwork and relationship building

Qualifications:

Minimum Requirements:

Bachelor's degree in Finance / Accounting (or local equivalent) is required

3+ years Accounts Receivable/Collections or related experience, preferably in a Global Service Center environment

Knowledge, Skills & Abilities:

Working knowledge of financial and accounting ERP systems

Knowledge of Collections & Accounts Receivable processes and principles

Strong interpersonal and communication skills to interact with employees, supervisors and customers

Detail-oriented

Able to work independently and manage conflicting priorities

Knowledge of Generally Accepted Accounting Principles (GAAP)

Read, write and speak English & 1 additional European language. French, Italian, German preferred

Must have strong, mature teamwork skills and a desire to work within a team environment

Technical Competencies

Proficiency in Microsoft Office Suite applications is important for this role.

Knowledge of SAP ECC and S/4 HANA is preferred