Account Manager (Singapore)

Who we are

Radio Holland is dedicated to pushing the boundaries of maritime technology, offering solutions that enhance the safety, efficiency, and sustainability of global shipping. As the first choice for NavCom solutions, we are committed to delivering reliable, cutting-edge navigation and communication technologies that empower vessels worldwide. With a focus on innovation and quality, Radio Holland continues to lead the industry in developing next-generation navigation systems and integrated bridge solutions, supporting maritime professionals in their mission to achieve safe and seamless operations at sea.

Role details & Location

Workplace type:

Onsite

Job Type:

Full Time

Location

Singapore, Republic of Singapore

What You Will Do

You will:

Ensure preparation of quotations and elaboration of the ticket

Work within sales authorization and precisely defined pricing guidelines

Calculate cost price of small orders based on customer requirements (standard products or services)

Ensure that all relevant information is up to date, correct and complete in Zendesk/Navision

Invoice processing of sales order

What does success look like?

Deliver Results

A person is successful in this role when they:

Deliver 100K EUR of revenue monthly

Achieve 25% conversion rate

Improve time to quote >24 hours

Manage priorities effectively and deliver work that is timely, accurate, compliant and customer-focused

Maintains invoicing consistency throughout the month

Values and Behaviours

Success in this role is not only about what you deliver, but also how you deliver it. We expect everyone to work in line with our values:

Trust to act

You take ownership, make informed decisions and follow through on commitments.

Passionate to perform

You bring energy, aim for high standards and look for ways to improve how work gets done.

Make it fun

You contribute to a positive working environment, build constructive relationships and collaborate with others in a way that creates energy.

Act responsibly

You make fair, ethical and sustainable choices, consider the impact of your actions and contribute to an inclusive and respectful workplace.

What You Bring

Required

Degree / Diploma in Business Administration

1 – 2 years of commercial and administrative experience

Customer-oriented with strong communication skills

Proactive and commercially minded

Be able to work under tight deadlines

Accurate and well organized

Comfortable with customer follow-up by phone

Team player with a hands-on mentality

Preferred

Experienced in a similar job (1-2 years).

Fluent in both Mandarin and English (verbally and written).

From the marine industry

How we hire

Our hiring process is designed to be structured, fair and inclusive. The process typically includes:

Application review

Introductory conversation

Role-specific interview or assessment

Final interview

Offer

We do not ask candidates about current or previous salary. Selection decisions are based on role-related skills, experience, expected contribution and behaviours aligned with our values.

Curious if we are a good fit for you?

If you are an eager and motivated account manager trade for our trade Deepsea department, with a passion for maritime technology and a commitment to exceptional service, we encourage you to apply.