Junior Sales Manager in Hospitality SaaS (f/m/d)

About Us

At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 19 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share ideas, develop their skills, and have plenty of fun along the way.

What We’re Looking For

We're looking for a motivated (Junior) Sales Manager who ideally has some first experience in successfully acquiring new customers. You'll support our team in developing and executing our sales strategy while learning how to build lasting customer relationships. Together with experienced colleagues, you'll develop a deep understanding of our SaaS solution and our target audience's needs. You'll work closely across departments with the Sales, Marketing, Revenue Operations, and Product Management teams - both synchronously and asynchronously.

Your Responsibilities

Help our market presence, with a focus on the hospitality industry

Assist in identifying and reaching out to potential new customers

Support the full sales process - from first contact to proposal creation (with guidance from experienced team members)

Meet personal goals and sales KPIs

Use modern sales methods and data-driven approaches to win new customers

Maintain and regularly update the pipeline in our CRM system to ensure accurate forecasting

Represent Customer Alliance at relevant events and trade shows

What You Bring

Motivation & Willingness to Learn:

Genuine interest in sales, customer communication, and the SaaS industry

Drive to keep learning and continuously grow

Experience:

Some hands-on experience in sales, business development, or customer-facing roles

A basic understanding of the B2B SaaS environment, particularly around recurring revenue and growth models, is a plus

Experience in HotelTech or the hospitality industry is a strong advantage

Communication & Relationship Management:

Clear, persuasive communication skills and the ability to get internal and external stakeholders excited

Proven ability to manage a wide range of business relationships

Fluent in English; additional languages are a strong plus

Creativity & Curiosity:

Out-of-the-box thinking and a passion for quality, innovation, and engagement

Enthusiasm for technology, AI and business strategy

What We Offer

Work at one of the leading SaaS companies in Europe

Hybrid model with flexible working arrangements

Team offsite budget of €300 per person

Free gym membership

Additional vacation days every year (starting at 26 days, up to 34 days)

Great partnerships with various providers for employee discounts

Annual learning & development budget of €1,000 (after 6 months with the company)