Digital Delivery Analyst

Company:

Marsh

Description:

We are seeking a talented individual to join our Digital Platform team at Mercer . This role will be based in Melbourne, VIC . This is a hybrid role that has a requirement of working at least three days a week in the office.

As a Digital Delivery Analyst , you will help support the delivery and operational stability of IMA capabilities. You will partner with engineers, architects, QA, product teams and stakeholders across regions to improve flow from idea to release and support reliable identity integrations across the application landscape.

We will count on you to:

Support Agile delivery ceremonies, including backlog refinement, sprint planning, stand-ups and retrospectives

Track stories, defects, risks, dependencies and environment readiness to keep delivery visible and on track

Coordinate release planning, readiness checks, change communications and post-release follow-up

Facilitate workshops and working sessions to align stakeholders on requirements, decisions, scope and delivery plans

Work across multiple geographies and time zones to support clear handovers and timely decisions

Provide day-to-day operational support for IMA services and integrations, including configuration and lifecycle activities

What you need to have:

Degree in Information Technology or equivalent practical experience.

Experience in software delivery, technical enablement or operations roles supporting identity and access capabilities or authentication services

Working knowledge of Agile delivery practices, including Scrum or Kanban

Ability to translate technical concepts for non-technical stakeholders and communicate clearly in writing and verbally

Experience collaborating effectively across regions, cultures and time zones

What makes you stand out:

Exposure to front-end web technologies, such as JavaScript fundamentals and browser-based flows

Basic scripting or automation experience, including APIs and tools such as Bruno or Postman

Working knowledge of identity and access concepts, such as authentication, authorisation, MFA, access policies and user lifecycle management

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.