Site Supervisor

Site Supervisor

Site Description:

Working out of Cumberland Regional Hospital in Amherst, this position also covers All-Saints Springhill Hospital, & the North Cumberland Health Care Centre in Pugwash.

Position Details:

Position: Site Supervisor

Site: Cumberland Regional Hospital, All-Saints Springhill Hospital, North Cumberland Health Care Centre

Hours: Monday-Friday; 7am-3pm

Payrate: $24.50/hr

Key Responsibilities:

The Site Supervisor is responsible for the direct supervision & monitoring of all security related duties for their site(s). They are to ensure adherence to all security operations, and that policies & procedures of the client and Paladin are followed. You are responsible for all aspects of Paladin's day to day business at your site and are the frontline representative/extension of Paladin Management.

As a Paladin Supervisor, you’re expected to assist with the continued development of all officers working at your site as well as the enforcement and development of new & existing policies and procedures. You should ensure that all paperwork is completed in full and to the standards expected by Paladin & our Client. You are expected to investigate all issues/complaints brought forward to you and pass those findings on to the Management Team.

Paladin Supervisors work closely with their assigned Portfolio Resource Coordinator & Client Service Manager to ensure that all of the needs of the Client are being met and that the security department at their site is running smoothly.

Specific Duties

Operational requirements that must be met include: escorts, daily unlocks and lock ups, accesses, and any emergency response that arises (i.e. Fire alarms, first aid calls, etc)

Site Supervisors are responsible for ensuring all incidents reports written during their shifts are completed and legible

Site Supervisors will be first response to all major emergencies and command their shift to react accordingly. This may require dealing with emergency agencies or directly with the client

The Site Supervisors must also have knowledge of the Operation Manuals and the information at base to contact whomever is necessary

Site Supervisors are also responsible for ensuring open communication amongst their staff. Problems with morale, or staff, must be reported immediately to the CSM

Site Supervisors will ensure the desk area is kept clean and that all binders are audited weekly

Site Supervisors will ensure the base area has all keys and passes accounted for and will not distribute any equipment without checking proper identification

Site Supervisors will check their email and print off necessary memos for the appropriate binders

Site Supervisors must ensure all officers have been briefed properly at the beginning and end of their shifts and that the officers on their shifts have received their breaks in a timely manner.

Site Supervisors must ensure all staff is present before they themselves leave the site and will stay if no other officer is able until a suitable replacement arrives

Site Supervisors will regularly audit the notebooks of officers, ensuring the a high quality of reporting is upheld

Site Supervisors who issue a disciplinary citation or accolade citation will forward the paperwork to the CSM/HR

Prerequisites

Previous supervisory experience

Previous security experience, healthcare security experience preferred

Able to clear a criminal background check

Authorization to work (full-time) in Canda

Intermediate (Standard First Aid CPR C)

Previous training in Use of Force and Management of Aggressive Behaviour is preferred. Candidates without this training can enrol into Paladin's onboarding program

Why choose Paladin?

Training & professional development

Competitive wage & benefits package

Free Uniforms

Company paid Security license

Dry cleaning & tailoring allowance

Paid vacation & sick days

Flexible, daily pay options available