Operations Manager

Since 1980, Arrow Speed Controls Limited (ASC) has been a leading Variable Frequency Drive (VFD) integrator across North America, with over 20,000 successful applications. We design and assemble advanced motor control solutions, including VFDs, DC drives, soft starters, servo systems, and PLC-based automation.

We are seeking a results-driven Operations Manager to lead Arrow Speed Controls East’s manufacturing operations and drive continuous improvement across our production environment.

About the Role

As Operations Manager, you will oversee daily manufacturing operations while leading the transformation of ASC East into a world-class, scalable, and high-performing facility. You will play a critical role in optimizing processes, improving on-time delivery (OTD), enhancing quality, and driving operational excellence.

This is a hands-on leadership role focused on building systems, improving performance, and leading teams through change.

This position is for a newly created role.

What You’ll Do:

Operational Leadership

Oversee all engineering, supply chain, and production activities to ensure safety, quality, efficiency, and on-time delivery

Monitor performance metrics and implement corrective actions as needed

Process & Systems Development

Design and implement Order-to-Delivery processes within ERP systems

Define manufacturing workflows, routing, capacity planning, and production control

Lead the development of centralized supply chain management (SCM) processes, including procurement and inventory optimization

Lead the implementation of standard configurable designs for engineered to order products.

Continuous Improvement

Champion Lean Manufacturing and Six Sigma methodologies (5S, standard work, process optimization, automation)

Identify inefficiencies and implement sustainable improvements across operations

Quality & Compliance

Ensure compliance with UL, CSA, ISO, and internal quality standards

Develop and maintain safety and regulatory programs

Team Leadership

Lead, coach, and develop production teams to achieve performance goals

Foster a culture of accountability, safety, and continuous improvement

Cross-Functional Collaboration

Partner with engineering, quality, supply chain, and leadership teams to align priorities and resolve operational challenges

What You Bring:

Education: Bachelor’s degree in Engineering, Operations Management, Business, or related field

Experience:

Proven leadership experience in manufacturing or operations management

Strong background in production processes, planning, and supply chain

Demonstrated success implementing Lean and/or Six Sigma initiatives

Certifications: Lean or Six Sigma certification (Green Belt or Black Belt) is an asset

Skills:

Strategic thinking with hands-on execution

Strong leadership, communication, and problem-solving abilities

Experience with ERP systems and data-driven decision-making

Financial and operational acumen

What We Offer:

$120,000 – $164,000 (based on experience and qualifications)

Participation in the annual incentive plan, based on KPI, goals and objectives

Comprehensive health and dental benefits

RRSP matching program

Professional development and training support

Above average paid time off

Team events and a collaborative work environment

Opportunities for career growth within Arrow

Our Commitment

Arrow does not use Artificial Intelligence (AI) as part of our screening process.