Cleaning Manager

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 - we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Hours per week: 08.00am to 4.30pm Monday to Friday but some flexibility required as some of team work early mornings/evenings/weekends.

Standard DBS check will be required. Previous experience as Cleaning Manager or Supervisor required; experience in hotels/guest houses preferred.

As a Cleaning Manager, you will be responsible for overseeing the cleaning operations and ensuring that all activities comply with health and safety regulations. Reporting to the Site Manager, you will act as the primary point of contact for clients and OCS management, addressing any specific requirements or concerns. Your role will involve managing staff, resources, and providing regular reports on operational performance.

As part of your role, your key responsibilities will include, but are not limited to:

Ensure that the contract operates within H&S policies and procedures and in line with COSHH and risk assessments

Serve as the first point of contact for our client and OCS management

Collaborate with customer representatives to address any specific requirements or concerns

Organise staff rotas and complete wage and other administrative paperwork

Manage equipment, materials, and stock levels efficiently

Assist in the training and development of staff, ensuring all team members are well-prepared for their roles

Provide regular reports on operational performance to management

Conduct regular inspections to maintain high standards of cleanliness and hygiene

Implement and monitor cleaning schedules to ensure comprehensive coverage of all areas

Address any operational issues or challenges promptly, finding effective solutions to maintain smooth operations

Oversee team management, including recruitment, training, and performance evaluations

Handle HR responsibilities such as managing employee relations, addressing grievances, and ensuring compliance with employment laws and company policies

The ideal candidate should meet the following criteria:

You must have the right to work in the UK

Experience in a similar role - BICS qualification preferred

Strong people management skills

Excellent attention to detail and high standards of work

Strong communication skills, essential for client liaison and effective team coordination

Proactive and adaptable, able to respond to changing demands and priorities

Reliable and punctual, with a strong work ethic and commitment to maintaining high standards

Experience in HR management, including recruitment, training, and employee relations

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.