Operations Supervisor (Gas & Electrical)

Job Title: Operations Supervisor (Gas & Electrical)

Head Office Location: Brindley Place, Birmingham

Job Location: Birmingham

Salary: £47,671 per annum depending on experience

Contract type: Permanent

Working hours: 39 hours per week

About the role

Maintenance and improvement of properties forms a key part of our contract with residents, the service must provide the right level of property maintenance to protect a buildings long term value and ensure repairs are undertaken in a timely and efficient manner to safeguard the level of resident satisfaction built up in the business.

You will supervise trades staff providing direct service delivery across the GreenSquareAccord operational area. This will include the recruitment, induction, training and deployment of trade`s staff to deliver the services required by residents.

You will be responsible for ensuring key performance indicators are met, and specifically that residents are satisfied with the service they receive.

We reserve the right depending on application numbers to close or extend the closing date for this position.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

You will have worked under and satisfied Past / current membership of Gas safe or relevant Electrical governing body (NIC EIC / ECA etc)

You will need to have a CSCS Card and asbestos awareness or show competence evidence of similar equivalent

You need to have previous experience working within heating, gas, or electrical field operations.

You must have project management experience.

You must be able to accurately specify work activities and materials.

You need experience of organising and managing a large team of Engineers

You need to have the ability to identify and collect relevant financial and statistical performance data to improve service delivery.

You will be responsible for budget and financial management.

You must have planning, project, time and workload management and personal organisation skills.

You need experience of writing reports.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.

We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.

Everyone deserves a home, it`s a place from which we build our future, we thrive at home.

We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.

Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

We believe our customer is everything

We are one team

We are supportive and caring

We are business-minded for social purpose

We are curious and ambitious.

You can about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

25 days annual holiday entitlement

A defined contribution pension scheme.

Trust based flexible working and a Confidential Employee Assistance Programme (EAP).

Two days paid volunteering leave per year

Buying and selling of annual leave

Opt-in health cash plan with cover on eye test and glasses, Dental, therapy and much more!

How to apply

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.