IT&D Senior Program Manager, PLM

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

We are looking for an experienced IT & Digital Senior Program Manager – PLM to lead the delivery of our end-to-end Product Lifecycle Management (PLM) transformation.

In this role, you will oversee a complex portfolio of programmes spanning both legacy and future PLM landscapes, ensuring seamless delivery, strong governance, and clear visibility of progress and value. Working closely with senior IT&D and business leaders, you will play a critical role in evolving PLM into a true product-led capability, enabling innovation, compliance, and operational excellence across the organisation.

This is a high-impact leadership opportunity at the centre of a strategic digital transformation - shaping how products are developed, managed, and delivered across their lifecycle.

Your responsibilities

Lead the end-to-end PLM programme, ensuring delivery of projects and workstreams to agreed scope, timelines, and budgets

Establish and maintain robust programme governance frameworks, including steering committees and executive reporting

Manage programme financials, ensuring effective planning, tracking, and value realisation

Develop and maintain integrated programme and workstream plans, ensuring alignment across delivery teams

Define and track KPIs and OKRs to measure delivery performance and business value

Identify and manage cross-functional dependencies across systems, platforms, and business processes

Ensure compliance with IT&D quality standards and regulatory requirements (GxP) throughout delivery

Partner with business and IT leadership to align delivery with strategic roadmaps and priorities

Manage relationships with executive sponsors and external delivery partners, ensuring successful outcomes

Lead and support delivery teams, providing guidance, direction, and oversight across programme execution

The experience we're looking for

Extensive experience leading large-scale, complex digital transformation programmes, ideally within PLM or related domains

Strong track record of operating in regulated environments (e.g. GxP) and ensuring compliant delivery

Deep understanding of programme and product management methodologies, including Agile, Waterfall, and hybrid approaches

Proven ability to manage programme governance, financials, risks, and dependencies across global, matrixed organisations

Excellent stakeholder management skills, with experience engaging senior executives and cross-functional teams

Experience working with external delivery partners and managing complex vendor relationships

Strong leadership capability, with the ability to guide teams and drive alignment across diverse stakeholders

Familiarity with PLM processes, product lifecycle environments, or FMCG/healthcare sectors is highly desirable

Relevant qualifications such as PMP, Scrum Master, or equivalent programme management certifications preferred

The skills for success

Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality