Assistant Operations Manager - Vacation Rentals

We are looking for a highly organized, dependable Assistant Operations Manager to support the day-to-day operations of a growing short-term rental portfolio. This is a hands-on role responsible for ensuring properties are guest-ready, supporting our cleaning team, maintaining quality standards, and helping execute daily operational priorities.

The ideal candidate is proactive, detail-oriented, thrives in a fast-paced environment, and takes pride in solving problems before they become guest issues.

Responsibilities:

Conduct property inspections to ensure homes meet company quality standards

Support and coach cleaning teams to deliver consistent five-star results

Verify cleaning checklists, photos, and property readiness before guest arrivals

Identify, document, and coordinate resolution of maintenance issues

Complete light maintenance tasks and operational runs as needed

Deliver linens, supplies, and inventory to properties

Monitor property inventory and assist with restocking and warehouse organization

Assist with onboarding new properties, including inspections, inventory setup, and operational readiness

Coordinate with cleaners, vendors, and the Operations Manager to keep daily operations running smoothly

Respond to operational issues, guest requests, and time-sensitive needs in the field

Maintain accurate documentation, photos, and notes using company software

Help improve operational processes while maintaining high standards of accountability and quality

Qualifications:

Strong organizational and time management skills

Excellent communication and problem-solving abilities

Comfortable working independently and managing changing priorities throughout the day

Detail-oriented with a commitment to quality

Previous experience in operations, hospitality, property management, or residential cleaning is preferred

Ability to lift up to 50 pounds and perform physical tasks throughout the day

Valid driver’s license with reliable transportation

Must have a personal smartphone and computer for daily communication and company software

Position Details:

1099 Independent Contractor position

Full-time workload

Schedule will ebb and flow based on business needs and guest turnover volume, including weekends and holidays as needed

Use of personal vehicle and technology (cell phone, computer etc.)

This is an excellent opportunity for someone who enjoys being in the field, solving problems, and taking ownership of the daily operations that create exceptional guest experiences.

Pay: From $42,500.00 per year

Benefits:

Employee discount

Paid time off

Work Location: In person