Payroll Assistant

This is a fixed-term contractor position

The Colleague Experience Group (CEG) - Amex’s Human Resources function - is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.

Support HR Operations by ensuring accurate employee lifecycle administration, payroll-related processes, benefits administration, and employee data management. Act as a key contact for employees, leaders, internal stakeholders, and external vendors while maintaining compliance, operational excellence, and continuous process improvement.

Bachelor’s degree or equivalent practical experience

3+ years of experience in HR operations, payroll administration, or corporate administrative functions

Hands-on experience managing employee lifecycle processes (onboarding, transfers, terminations, benefits administration, attendance management)

Experience using HR systems (HRIS) and internal workflow tools

Intermediate to advanced proficiency in Microsoft Excel (e.g., functions, PivotTables)

Business-level English reading and writing skills required (email correspondence and document comprehension); speaking skills preferred

Strong attention to detail and ability to handle confidential information with discretion

Ability to prioritize multiple tasks and meet deadlines

Strong communication and stakeholder coordination skills

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.