Carrier Sales Representative (CSR)

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

We're looking for a Carrier Sales Representative who knows how to build and maintain a winning carrier network. You won't be handed leads - you'll earn them. This role is for someone who thrives in a fast-paced brokerage environment and treats every carrier relationship like it's their most important one.

Key Responsibilities:

Source, qualify, and onboard new carrier partners across all modes to support active freight needs

Build a personal book of carrier relationships that grows with you year over year

Develop and maintain strong relationships with carriers to ensure capacity and competitive rates

Negotiate spot and contract rates to optimize margin while protecting service standards

Balance cost efficiency with service quality to meet customer expectations

Hold your ground in negotiations while maintaining carrier relationships

Monitor freight in transit and proactively solve service issues before they become problems

Collaborate with account managers and operations staff to match the right carrier to every load

Address carrier escalations and service failures quickly and effectively

Maintain accurate carrier data, compliance documentation, and load records in the TMS

Ensure carriers meet company standards for insurance, authority, and safety requirements

Keep detailed records of carrier performance, rates, and communications

Work closely with account managers and operations teams to ensure seamless load coverage

Thrive in a high-urgency, load-by-load environment without losing sight of the big picture

Contribute to team success through collaboration and knowledge sharing

3+ years of experience in carrier sales, freight brokerage, or transportation operations (required)

Proven track record of building and maintaining carrier networks at volume

Strong negotiation skills - you know how to close deals and hold your ground

Relentless work ethic and performance-driven mindset

Proficiency with TMS platforms; experience with McLeod, Mercury Gate, or similar systems preferred

Ability to multitask and manage high volumes in a fast-paced environment

Excellent communication and relationship-building skills

Self-motivated with a competitive drive to succeed

Problem-solving mindset with the ability to think quickly under pressure

Working conditions:

Working schedule: Mon - Fri, 08:00 - 17:00 CST

Competitive Salary in USD

10+ business days of paid time off

Team building and corporate events

Equipment provided

A supportive team

Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.