Senior Global Process Experience Consultant

About the role

Coaching and mentoring GPX consultants who will deploy OpEx/CI activity globally

Supporting GPX Consultants in training & coaching operations/teams/colleagues in OpEx/CI methodology

Supporting GPX Consultants in coaching operations/teams/colleagues in identifying opportunities for improvement and implementing appropriate solutions

Working with GPX Business Partners and leaders/key stakeholders to proactively identify opportunities for improvement globally

Support GPX Business Partner in Business Unit scale/scope cost transformation Discovery processes to identify efficiencies, process, people and technology solutions

Expert design and delivery/facilitation of strategic and functional Kaizen Events

Working closely with business change teams (Service Experience, Product Owners etc) to ensure that CI activity and larger change initiatives land seamlessly

Making sure that PDCA is a core way of working for teams/colleagues that you are supporting so continual learning is built into the approach

Delivery of direct/indirect benefits (FTE, working capital etc) and programme, project governance

Delivery of tangible improvements for customers and colleagues

Building capability within operational teams and support for CI maturity development planning

Supporting individuals and teams in getting CI certification (where desired)

Sustaining OpEx/CI culture across Tesco through coaching, mentoring leaders/teams/individuals

Completion of PIRs to ensure OpEx/CI tools and techniques have been successfully deployed in an area and a culture of improvement is being sustained

Provide regular progress updates to all level of stakeholders & report benefits to business at defined intervals i.e. able to set up appropriate levels of governance

Delivery of Maturity assessments and opportunity scoping to support GPX pipeline build and progression

Support for GPX business case development, mandating/contracting

Ownership of GPX mobilisation activities

Design and delivery of leadership training, workshops and Kaizen events

Delivering processes to Tesco Service Model & Process Architecture principles

You will be responsible for

Refer to about the Role

You will need

Lean Six Sigma Programme and Project work, Leadership and manager coaching of Lean Six Sigma projects

How to use Change Management methodologies and techniques when deploying change

Experience in Design Thinking and best to utilize this in different environments

Coaching of Teams, Managers & Leaders in Lean & Change Management in large organizations

Deploying/supporting deployment of Behavioral Change programmes in large organizations

Cost Transformation analysis and delivery

Influencing at all levels with regards to initiating and deploying change

Lean, Six Sigma & Change Managment Qualifications desireable

Whats in it for you?

At Tesco, we are committed to providing the best for you.

As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day.

Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.

Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable.

Salary - Your fixed pay is the guaranteed pay as per your contract of employment.

Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually

Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy.

Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.

Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.

Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.

Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.

Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.

Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.

About Us

At Tesco, inclusion is at the heart of everything we do. We believe in treating everyone fairly and with respect, valuing individuality and uniqueness to create a true sense of belonging. Diversity and inclusion are deeply embedded in our values - we treat people how they want to be treated. Our goal is for all colleagues to feel they can be themselves at work, and we are committed to helping them thrive. Across the Tesco group, we are building an inclusive workplace that actively celebrates the cultures, personalities, and preferences of our colleagues, who in turn contribute to the success of our business and reflect the diversity of the communities we serve.

At Tesco Bengaluru, we are proud to be a Disability Confident Committed Employer, highlighting our commitment to creating a supportive environment for individuals with disabilities. We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply. Our recruitment process is fully accessible, and we are happy to provide reasonable adjustments during interviews. If you need any accommodations to participate in the recruitment process, please let us know. We are here to ensure that everyone has the chance to succeed.

We also believe in fostering a work environment where you can excel both professionally and personally. Our hybrid model allows you to work flexibly - spend 60% of your week collaborating in person with colleagues at our office locations or local sites, and the rest of the time working remotely. We understand that everyone’s life journey is unique, whether you are starting your career, pursuing passions, or navigating life changes, and we are here to support you. Flexibility is a core part of our culture, and we encourage open conversations about how we can best accommodate your needs, so talk to us throughout your application process on the support required.