Quality Manager
About the role
Quality Manager
Surendranagar, Gujarat
About Us
Del Pd Pumps & Gears as Ingersoll Rand Inc. (NYSE:IR), has emerged as the leading & dominant rotary positive displacement gear pump manufacturer of Indian subcontinents offering widest range of most compact, reliable, efficient & elegant rotary gear, twin gear & triplet win gear pump for all viscous and semi-viscous liquid applications. Company started it’s business in year 1980 as a small proprietary venture to design, develop, manufacture & market these pumps starting with small, low cost, general purpose gear pumps as a standard product readily available though network of dealers. The company followed brick & mortar economy with consistence commitment to produce quality embedded product. Company also addressed the typical pumping problem peculiar while handling viscous liquid and also offered free guidance in selective, installing & using such pumps to ensure constant growth of the company and into OE & Project business.
Job Summary
The Quality Manager is responsible for establishing, implementing, and maintaining quality systems to ensure that gear pumps and related components meet customer, regulatory, and international standards. The role focuses on process control, defect prevention, customer satisfaction, compliance, and continuous improvement across manufacturing operations.
Responsibilities
. Quality Management System (QMS)
Develop, implement, and maintain QMS in compliance with ISO 9001 and other applicable standards.
Ensure adherence to internal quality policies, procedures, and work instructions.
Lead internal audits, external audits, and certification activities.
Establish quality objectives and monitor performance against KPIs.
2. Incoming, In‑Process & Final Inspection
Oversee inspection of raw materials, bought‑out components, castings, forgings, and machined parts.
Ensure in‑process inspection at machining, assembly, and testing stages.
Approve final inspection, functional testing, pressure testing, and performance testing of gear pumps.
Ensure calibration and maintenance of all measuring instruments and gauges.
3. Process Control & Problem Solving
Implement and monitor SPC, PPAP, APQP, FMEA, Control Plans.
Conduct root cause analysis using 8D, Ishikawa, 5 Why, and Pareto tools.
Drive corrective and preventive actions (CAPA) to eliminate defects.
Reduce rejections, rework, and customer complaints.
4. Customer Quality Assurance
Handle customer complaints, quality concerns, and warranty issues.
Coordinate with customers for audits, approvals, and product validations.
Prepare and submit quality reports, PPAPs, and compliance documents.
Improve customer satisfaction through proactive quality improvements.
5. Supplier Quality Management
Develop and evaluate suppliers based on quality performance.
Conduct supplier audits and ensure compliance with quality standards.
Work closely with Procurement for supplier development and improvement.
Monitor incoming rejections and supplier corrective actions.
6. New Product Development & Change Management
Support NPD activities including prototype validation and process qualification.
Review drawings, specifications, and quality requirements for new gear pump models.
Approve process changes, design changes, and deviation requests.
7. Team Management & Training
Lead and mentor QA/QC Inspectors, Engineers, and Quality Executives.
Plan and conduct quality training across production teams.
Promote quality awareness and continuous improvement culture on the shop floor.
8. Compliance, Documentation & Reporting
Maintain quality documentation, SOPs, inspection records, and reports.
Ensure compliance with customer specifications, statutory and safety requirements.
Prepare MIS reports on quality performance, rejection trends, and improvements.
Qualifications\Requirements
Proven experience in quality.
Conscientious and responsible.
A keen eye for detail and a results driven approach.
Outstanding communication skills.
Excellent organizational and leadership skills.
In depth understanding of quality control procedures and relevant legal standards.
Travel & Work Arrangements/Requirements
6 Days Working
What we Offer
We are all owners of the company! Stock options(Employee Ownership Program) that align your interests with the company's success.
Yearly performance-based bonus, rewarding your hard work and dedication.
Leave Encashments
Maternity/Paternity Leaves
Employee Health covered under Medical, Group Term Life & Accident Insurance
Employee Assistance Program
Employee development with LinkedIn Learning
Employee recognition via Awardco
Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.
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