Client Advisor

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

The PRADA Group is a global fashion powerhouse, helmed by one of the most iconic designers of the modern age. We have ten stores across Australia and New Zealand, eight Prada & two Miu Miu, which focus on creating an exceptional customer experience for all customers that walk through our doors.

Our PRADA flagship store in Sydney Westfield is growing! We are looking for an exceptional person to join our team as a Client Advisor in our busy Westfield flagship boutique. Previous experience in luxury retail sales is preferred; and experience in Ready-to-Wear, Shoes, Handbags or Accessories will be highly advantageous.

As a Client Advisor, you will:

be client-centric, building relationships with new clients whilst continuing to strengthen the existing database

manage all client expectations and always uphold a genuine yet professional attitude that reflects the DNA of the PRADA group

assist with any store operational activities

take a proactive approach in upskilling yourself on product knowledge

have previous experience within a high end or luxury retail environment

have excellent communication skills and can confidently communicate with all clients

have a sales focused mindset and like to be creative in your approach to attract clients

have a can-do attitude with everything that you do

contribute to a supportive team culture, and like to collaborate with your peers

have a genuine interest in the brand, a keen eye for fashion, trends and competitor knowledge

At PRADA, the customer experience is at the heart of everything we do!

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.