Sales Engineer

Sales Engineer

JR-161554

Hybrid

Frankfurt

Sales

Full time

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you - because when you feel valued, you’re empowered to do your best work.

Job summary

A Sales Engineer at Equinix supports the technical sales process across an assigned portfolio of accounts. Working under the guidance of Solutions Engineering Management and senior peers, the role focuses on developing customer-facing skills, building foundational product knowledge, and contributing to solution design and pre-sales deliverables. The Sales Engineer collaborates with Account Executives to understand customer needs and begins to independently apply Equinix solutions to address them.

Responsibilities

Technical consulting & sales support

Collaborates with Sales Account Executives to identify customer business needs, challenges, and technical requirements, and maps these to Equinix solutions

Applies defined technical processes and procedures to develop solutions, escalating to senior team members on complex issues

Participates in customer meetings and presentations, taking on increasing technical responsibility with appropriate guidance

Demonstrates a foundational understanding of Equinix data centre, and interconnection services

Solution design & deliverables

Assists in and coordinates RFI/RFP/RFQ preparation as requested by sales representatives

Contributes to the development of customer deliverables, including design packages and feasibility inputs, with oversight from Solutions Engineering Management and senior peers

Applies standard practices to analyse situations or data of basic to moderate complexity

Exercises growing judgement within defined procedures to determine appropriate solutions

Customer relationship

Communicates with customers (internal and external) in a professional and effective manner, both verbally and in writing, with coaching and guidance

Coordinates pre-sale support for company products and services, ensuring a consistent customer experience

Provides technical support in sales presentations, customer meetings, and trade shows

Business & market expertise

Builds foundational knowledge of Equinix data centre, interconnection, and digital infrastructure solutions

Develops familiarity with the competitive landscape and broader industry context

Engages in ongoing technical education across colocation, networking, cloud integration, and AI

Collaboration & communication

Supports Sales teams in efforts to earn new business and maintain existing customer relationships

Collaborates with internal teams (Customer Success, Operations, Order Management, Implementation Management, etc.) to ensure smooth transitions from pre-sales to post-sales

Builds and maintains relationships with key internal stakeholders

Develops clear and professional communication skills with regular coaching and feedback

Organisational involvement

Open to guidance and mentorship from leadership and more senior Sales Engineers

Actively participates in team initiatives and structured development programmes

Provides feedback on systems, tools, and processes to the leadership

Qualifications

Experience

Proven years of related experience, or equivalent. Prior exposure to data centre, cloud, networking, or telecoms is an advantage

Education

Bachelor's degree in a technical or business-related field, or equivalent practical experience

Technical skills

Foundational understanding of data centre infrastructure, networking concepts, and/or cloud services. Ability to learn and apply new technical knowledge quickly

Presentation skills

Ability to clearly articulate thoughts and present in front of various audiences

Languages

Native German required. Strong English proficiency required, as it is Equinix's primary business language

Collaboration

Strong interpersonal skills and willingness to work cross-functionally. Ability to work in a global organisation, interacting with many cultures in different regions. Receptive to feedback and coaching

Adaptability

Ability to manage multiple tasks and adapt in a rapidly changing environment, with attention to follow-through. Demonstrates curiosity and willingness to continuously grow and learn new topics

This position is based in Frankfurt, Germany.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form.

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This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.