Account Executive
About the role
Account Executive
Location: Remote, with occasional travel to customer sites
Join Rezcontrol and help hotels get even more from their technology
At ClearCourse, we're building market-leading software businesses that help organisations work smarter, serve customers better and grow faster. Rezcontrol is one of the UK's leading property management systems for independent hotels and hotel groups, helping hospitality businesses manage reservations, front-of-house operations, reporting, payments and guest experiences from a single platform.
We're looking for a commercially minded Account Executive to join the Rezcontrol team. This isn't a cold new business role. Instead, you'll work closely with our Onboarding and Customer Success teams to identify opportunities within our existing customer base, helping hotels maximise the value of their investment while growing recurring revenue.
You'll become a trusted adviser to customers, introducing additional Rezcontrol modules, integrations and complementary ClearCourse hospitality solutions such as TISSL POS and Giftpro. If you enjoy building relationships, demonstrating software and helping customers solve real business challenges, we'd love to hear from you.
What you'll be doing
Develop strong relationships with existing Rezcontrol customers and identify opportunities to their use of the platform.
Demonstrate the value of additional modules, features and integrations, helping customers improve operational efficiency and commercial performance.
Introduce complementary hospitality solutions across the ClearCourse portfolio, including TISSL POS and Giftpro where appropriate.
Manage opportunities from initial conversation through to proposal and close, maintaining momentum throughout the sales process.
Maintain an accurate sales pipeline and forecast using CRM, ensuring all activity and opportunities are up to date.
Deliver engaging product demonstrations remotely and occasionally on-site.
Work closely with the Onboarding and Customer Success teams to create a seamless customer experience and maximise commercial opportunities.
Share customer feedback and market insights with Product and Commercial teams to help shape future development.
Support wider commercial activities, including assisting with new business sales when required.
Consistently achieve quarterly revenue and activity targets.
Requirements
Experience in a sales, account management or customer success role within a SaaS or software business.
A consultative approach with the ability to understand customer needs and recommend the right solution.
Strong presentation and demonstration skills with confidence speaking to senior stakeholders.
Experience managing a sales pipeline and working towards revenue targets.
Excellent communication and relationship-building skills.
Organised, self-motivated and comfortable managing multiple opportunities at once.
Experience within hospitality technology, hotel software or property management systems would be advantageous but isn't essential.
Benefits
Competitive base salary with uncapped commission
25 days holiday plus bank holidays
Hybrid and flexible working options
Private medical cover
Health cash plan
Life assurance
Access to the Calm wellbeing app
Perkbox employee benefits platform
Enhanced parental leave
Cycle to work scheme
Volunteering days
Employee Assistance Programme
Ongoing learning, development, and career progression across the ClearCourse Group
Questions about this role
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