Head of People Insights

Location Manchester, United Kingdom

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Senior Manager

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00280741

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as Head of People Insights

In this key role, you’ll provide data-driven insights and strategic recommendations to improve employee experience, talent outcomes, and organisational effectiveness

We’ll look to you to act as a bridge between the People Function and the wider business, aligning people strategies with overall business priorities

This is an opportunity to partner with senior leaders to embed evidence-based decision-making across the bank, driving more informed and effective business outcomes

This role will be offered as a hybrid way of working, with a minimum of 2 days a week in the office to collaborate with colleagues

What you'll do

As Head of People Insights, you’ll lead the delivery of actionable, data-driven analysis across the employee lifecycle, translating these into clear strategies and interventions to improve performance, culture, and organisational health. You’ll also own and evolve enterprise colleague listening and employee value proposition strategies.

Moreover, you’ll provide effective contribution to relevant Boards and Committees in line with the terms of reference, the Corporate Governance policy, and applicable legal and regulatory requirements. You’ll also act in accordance with good corporate governance principles mandated by the bank, operating within all delegated authority and expenditure limits, and overseeing adherence to these limits for direct reports.

In addition, you’ll be:

Establishing and advancing the people analytics roadmap, including the use of AI, and ensuring a single, compliant, and high-quality view of workforce data

Leading people analytics across the employee lifecycle, identifying trends, and delivering insight reports with actionable recommendations for the bank and Board

Generating and translating complex data into clear, compelling insights and narratives that inform strategy, performance, and organisational effectiveness

Providing independent assessment of engagement, culture, and People Strategy effectiveness, translating insights into interventions and continuous improvement initiatives

Owning and continuously evolving the enterprise-wide colleague listening strategy, ensuring timely insight into employee sentiment and enabling improvement actions

Driving the Employee Value Proposition strategy, including research, benchmarking, and delivery of interventions to strengthen engagement and employer brand

Leading, developing, and line managing a professional, capable, and engaged team to meet the needs of the business and customers

The skills you'll need

We’re looking for someone with excellent senior stakeholder management and influencing skills, with the credibility to work with the People Executive Committee, function leadership teams, Finance, Risk, and senior delivery stakeholders. You must also have the ability to combine technical expertise with a strategic commercial mindset, and be skilled in using data, colleague metrics, benchmarking, and performance insight to support decision-making, identify risks, and drive continuous improvement.

In addition, you’ll need:

Experience leading professional teams, building capability, setting direction, and creating a culture of pace, accountability, collaboration, and measurable impact

A strong understanding of governance, risk management, control disciplines, and regulatory expectations in a first line environment

The ability to work effectively with key business leaders to understand the bank’s culture

A solid foundation in HR data analytics, data science, or organisational psychology

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

80% Base pay This is the part your your pay package that you take home every month.

10% Pension funding 10% of your salary goes towards your pension every month.

10% Benefit funding 10% of your salary goes towards a range of benefits you can choose from.

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Spinningfields hub

Spinningfields is Manchester’s leading leisure, retail, and business district and home to some of the most incredible architecture, restaurants, flagship stores, and bars the city has to offer.

Key facts:

Space for 1,345 colleagues from various teams across the bank

Our outdoor roof terrace has panoramic views of the city

Opened in 2023