Operations Analyst, Medical Group Operations

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

This position supports Medical Group Operations through workforce planning support, operational analysis, and coordination of cross-functional initiatives across clinical departments and the Health System. This role partners with departmental and institutional stakeholders to gather, analyze, and interpret data related to workforce planning, position management, clinical effort, productivity, recruitment, and departmental priorities.

The position supports cross-functional initiatives through data-informed analysis, process coordination, and ongoing monitoring of departmental needs and performance trends. Responsibilities include maintaining tracking processes, supporting incentive and clinical effort data validation, identifying risks or gaps, and contributing to reporting and decision-making efforts that align departmental priorities with Medical Group and Health System objectives.

Success in this role requires strong analytical, organizational, and problem-solving skills, as well as the ability to manage multiple priorities and synthesize information from a variety of operational sources within a complex healthcare environment.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

PPO medical plan, available day one at no cost for full-time employee-only coverage

100% coverage for preventive healthcare-no copay

Paid Time Off, available day one

Retirement Programs through the Teacher Retirement System of Texas (TRS)

Paid Parental Leave Benefit

Wellness programs

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

Education

Bachelor's Degree in Business or Healthcare Administration, Information Services or equivalent.

Experience

4 years of experience in healthcare operations, or clinical practice management, program coordination, or related roles supporting clinical departments required.

Experience working with operational data, reporting tools, or performance tracking processes preferred.

Preferred

Education

Master's Degree

Experience

Work experience in healthcare.

JOB DUTIES

Operational Analytics & Workforce Planning Support

Analyzes and interprets workforce, position management, and operational data, including clinical effort, recruitment progress, and productivity metrics, to support operational planning and decision-making.

Gathers, synthesizes, and evaluates data from departments to support analyses related to staffing, access, growth, and operational performance.

Develop reports, summaries, and analyses to support leadership visibility, planning, and executive-level discussions.

Identifies trends, gaps, risks, and inconsistencies and facilitate resolution and follow-up with departmental stakeholders.

Clinical Effort & Incentive Data Support

Manages validation of workforce, clinical effort, finance, and productivity data used in reporting and incentive plan processes.

Partners with departments to ensure completeness, consistency, and accuracy of submitted data.

Evaluates discrepancies in submitted information and coordinate resolution with stakeholders across departments and operational teams.

Develops analysis, summaries, and materials for leadership review and operational decision-making.

Process Coordination & Improvement

Coordinates cross-department initiatives and implementation efforts aligned with Medical Group priorities and Health System objectives.

Facilitates development, refinement, and standardization of tracking processes, reporting structures, and data collection methods.

Oversees tracking tools, documentation, and reporting resources to ensure consistency, reliability, and visibility across departments.

Identifies and facilitates process improvement opportunities in collaboration with departmental and institutional stakeholders.

Departmental Engagement & Collaboration

Partners with clinical and administrative leaders to understand workforce needs, operational challenges, and reporting requirements.

Serves as a liaison between clinical departments and health system departments to facilitate alignment and execution of operational priorities.

Facilitates alignment of departmental priorities with Medical Group and Health System initiatives.

Build collaborative relationships with departmental administrators, institutional partners, and leadership across the organization.

Special Projects & Operational Support

Coordinates initiatives supporting Medical Group priorities.

Develops leadership materials, summaries, and executive-level updates to support organizational discussions and planning efforts.

Performs other duties as assigned.

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.