Administration Officer - Telephonist

Employment Type: Temporary Full Time / Job share considered (3/8/2026 – 1/8/2027)

Position Classification: Telephonist Level 3

Remuneration: $36.50 - $37.23 per hr (+ superannuation + salary packaging options)

Location: Grenfell, NSW – Find out more

Hours Per Week: 38

Applications Close: 7 July 2026 – 11:59pm

Administration Officer - Telephonist

Grenfell Multi Purpose Service

About the role

The Telephonist is a key frontline role within Grenfell MPS, responsible for providing a professional and courteous telephone service for the hospital, staff, patients, and the wider community.

This position ensures timely, accurate communication by receiving, directing, and managing incoming and outgoing calls, and responding to enquiries in accordance with hospital policies and procedures along with administrative duties as required.

This temporary role is located at the front reception area of the Hospital, working Monday – Friday during the core business hours of the facility. The role supports all departments across Grenfell MPS and plays a critical role in hospital operations and patient safety.

At Western NSW LHD you can challenge yourself, make an impact and shape the future of rural health. As a telephonist you will be integral to achieving our goal of healthier rural people and thriving communities.

Join us at Western NSW Local Health District where you can challenge yourself, make an impact and shape the future of rural health.

To find out more about the role click to view the Position Description

A career with Western NSW means you can challenge yourself, make an impact and shape the future of rural health. To explore the benefits of a career in our Local Health District, visit the WNSWLHD website.

Helping you Move to Western NSW

The Welcome Experience is a free NSW Government service supporting workers (and their families) who have accepted a job with Western NSW LHD in most locations. The service helps with housing, schooling, partner work and community connections. Find out more at The Welcome Experience

To apply for this role:

Click ‘Apply’

Upload your current resume

Answer the selection criteria

Role-related enquiries: Please contact Jacqueline Skinner, Nurse Manager on (02) 6349 1700 or at Jacqueline.skinner@health.nsw.gov.au for more information.

Additional information for applicants:

This recruitment may be used to create an Eligibility List for similar roles in the future (ongoing or temporary).

Western NSW LHD can provide reasonable adjustments in the workplace. Applicants who provide information on an injury, health condition, or disability in their pre-employment forms will receive a functional assessment from our Risk Management Unit (RMU). This review will consider the applicant’s needs and what reasonable adjustments and workplace supports are available to support their employment journey.

Western NSW LHD is committed to the safety and wellbeing of every child in our care. All staff in WNSWLHD are required to provide a safe and supportive environment for children, while working to protect them from harm and abuse. For more information on the Child Safety Standards, visit: NSW Government - Office of Children's Guardian

Western NSW is committed to creating a safe and accessible workplace that promotes diversity, inclusion and belonging. As a vibrant and diverse region, rich in community and culture, we welcome applications from all people to build a respectful workplace dedicated to delivering the best health outcomes for our community.

To find out more about the remuneration and conditions, visit NSW Public Health System Awards

For more information, visit a Guide to Employment with WNSWLHD