Business Manager

Location: Gosford

Brand: Matchworks

Date Posted: 24 Jun 2026

Location: Central Coast NSW (including, Gosford, Tuggerah, Lake Haven, Woy Woy, Wyong & The Entrance)

Salary: $99,304 - $111,086 TRP + NFP salary packaging benefits

Leave benefits include: 20 days Annual Leave & 15 days Personal Leave

Employment status: Full Time Permanent – Monday to Friday 9 – 5:00pm

Job number: 3390

Hey you!

MatchWorks is currently looking for a motivated and collaborative Business Manager to support and mentor team members, delivering high-quality Inclusive Employment services within a supportive and encouraging work environment across multiple sites on the Central Coast – travel is required.

As part of genU, we're a profit-for-purpose organisation.

Our focus at MatchWorks is to remove barriers to employment and help job seekers find meaningful work, sustain employment and build careers. We do this through programs and initiatives including our government-funded Inclusive Employment Australia (IEA) and Workforce Australia services.

What you'll do

As a Business Manager in our IEA team, you'll:

Oversee the effective delivery of Inclusive Employment Australia services in line with contract requirements and performance targets.

Lead, coach and develop team members across multiple sites, fostering a positive, supportive and high-performing culture.

Provide guidance and support in managing complex participant, employer and stakeholder matters, ensuring staff feel confident and equipped to deliver quality outcomes.

Monitor performance, identify opportunities for improvement and implement strategies to achieve contractual and business objectives.

Champion inclusive employment outcomes while maintaining compliance with program guidelines and legislative requirements.

What you'll bring

Proven leadership experience within employment services, with the ability to motivate, mentor and develop teams to achieve strong performance outcomes.

Demonstrated experience delivering DES, IEA, Workforce Australia, Jobactive or similar employment programs, with a sound understanding of performance and compliance requirements.

Strong communication, stakeholder engagement and conflict resolution skills, with the ability to navigate complex situations professionally and support others to do the same.

Experience interpreting performance data, identifying trends and implementing strategies to improve results.

Extensive administrative experience, advanced computer literacy and a current driver's licence with willingness to travel between sites.

Bonus points for

Previous leadership experience within the sector

Experience leading teams across multiple locations or service sites.

Why you’ll love working at MatchWorks

At MatchWorks, we’re committed to creating a welcoming, safe, and respectful space where everyone is empowered to play their part in the important work that we do.

We welcome diversity in all its forms including disability, culture, gender, age, sexuality and religion and celebrate the unique perspectives and experience each of us brings.

You’ll also get

Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits

Tools of the trade - provided where applicable to the role, which may include items such as laptop, mobile phone and role-specific operational allowances or vehicle provisions

Extra Leave - 15 days personal leave/10 days wellbeing leave plus your 20 days of annual leave.

Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.

Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi

University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.

Wellbeing support - 24/7 access to a holistic employee assistance program

Referral bonus - bring great people with you and be rewarded

Ready to make a difference? Click apply to complete your application.

Don’t wait to apply! We are reviewing applications as they come in.

You can view the full position description on the genU careers page HERE.

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact talent@genu.org.au or 03 5249 6119