Sales Operations Senior Analyst

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Sales Operations Senior Analyst will join our Quota and Capacity Planning (QCP) team, playing a critical role in driving program management excellence and supporting the development and optimization of our Anaplan-based quota planning environment.

This position will partner closely with Sales, Strategy, Finance, and cross-functional technology teams to ensure our planning tools and processes scale with the business. The ideal candidate combines strong program management discipline with deep quota operations expertise and a passion for building scalable, technology-driven solutions.

What You'll Actually Be Doing

Serve as the Project Management office (PMO) lead for the Quota and Capacity Planning team - managing project timelines, stakeholder communication, and deliverable tracking across the annual quota planning cycle and ongoing operational initiatives

Drive internal communications and cross-functional alignment for key quota programs, ensuring accurate execution and clear escalation paths

Lead preparation of content for high-stakes planning reviews and executive audiences, translating complex operational details into compelling, data-driven narratives

Partner with business stakeholders and Anaplan developers to translate quota business requirements into scalable planning solutions

Identify opportunities for increased optimization and automation in existing planning processes and models

Manage concurrent workstream and cross-functional dependencies, ensuring timely delivery and clear communication to leadership

You're Our Person If...

4+ years of professional experience in Sales Operations, Sales Strategy, Financial Planning & Analysis (FP&A), Finance, or a related field, with a strong background in program or project management

Demonstrated PMO experience managing cross-functional initiatives with multiple stakeholders in a fast-paced environment

Hands-on experience with Anaplan - as an end user, UAT contributor, requirements writer, or model development facilitator

B.S. in a quantitative discipline (e.g. Statistics, Math, Finance, Engineering, or related field) Degree or equivalent relevant experience required. Experience will be evaluated based on the Core Competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Strong critical thinking and analytical skills; ability to analyze ambiguous problems and drive toward recommendations

Exceptional written and verbal communication skills; ability to distill complex operational details into clear, high-impact presentations for executive audiences

Power-user proficiency in Excel; ability to communicate insights clearly in Google Slides or PowerPoint

Even Better If...

Anaplan Model Builder certification or equivalent hands-on model development experience

Familiarity with quota setting methodologies, sales coverage models, and territory alignment

Experience working in Agile or structured PMO frameworks (e.g., SmartSheet, Quip, or similar)

Knowledge of SQL and/or Snowflake with interest in developing further expertise

Ability to quickly ramp on Salesforce collaboration and planning technologies (Google Workspace, Anaplan, Slack)

Comfortable operating in a fast-paced environment where priorities shift rapidly due to GTM decisions, with the ability to pivot seamlessly

Ability to establish and build close working relationships; strong personal credibility and counseling skills

Capable of working well under deadlines and juggling multiple priorities; strong meeting management skills

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $94,000 - $142,300 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.