Business Analyst - UKG

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

Fixed term Full time (80 hrs/fn + ADO)

Management and Administrative Officer Grade 4

Located in Moorabbin

Great staff benefits! 5 weeks annual leave and salary packaging

The Department

The Finance Program provides financial and ancillary services to Bayside Health. These include Financial Accounting, Financial Services, Data and Analytics, Performance Monitoring and Reporting, Capital Expenditure and Asset Management, Accounts Payable and Receivable, Patient Revenue Services, Treasury, HRIS, Payroll & Corporate Services, Procurement, Property and Supply Chain.

The Role

Bayside Health commenced operation on 1 January 2026 with the merger of Alfred Health, Peninsula Health, Koo Wee Rup Health, Bass Coast Health and Gippsland Southern Health. Bayside Health is now undertaking activities to standardise processes and systems that are used across the previous individual health services.

The human resource information systems (HRIS) is one such cluster of systems that requires integration across Bayside Health.

This Business Analyst will work in data analysis, planning, and helping to implement the Kronos UKG PRO system and mobile app. They will be researching existing systems solutions to evaluate their impacts and provide analysis and reporting on the As Is – To Be of current Rostering and Timekeeping processes. Working as an integral part of the project team this role is pivotal to this project’s success.

The role will be instrumental in:

Driving awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data.

Determining and developing user requirements for systems in production, to ensure maximum usability.

Supporting data migration and testing efforts.

Supporting training and change efforts.

Perform, evaluate, and communicate thorough quality assurance at every stage of systems development.

The Business Analyst will play a pivotal role in ensuring that UKG PRO is fully adopted into daily operations for long-term success.

Key Duties & Responsibilities

Partner with stakeholders across business units (ex: nursing, finance, medical, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with staff, managerial, and executive teams.

Evaluate, analyse, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of analysis reports to all appropriate parties.

Assist in updating internal documentation and formally initiate and deliver documentation.

Conduct daily systems analytics to maximise effectiveness and troubleshoot problems.

Develop meaningful and lasting relationships with partners for optimised systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations.

Key Capabilities & Values

Proven experience working as a Business Analyst on similar related system delivery projects, within a team and, or transformation programs, in a complex matrix environment organisation to drive operational adoption

Team contributor with a strong work ethic, who demonstrates enthusiasm for the mission of the team and patient care

Passionate about people outcomes, collaborative and empathetic. Be open and receptive to feedback and apply reflective practice to improve personal development

Flexible and adaptable in a fast-paced changing Agile environment, knowing when and how to pace work within context of the environment and stakeholders

Adhere to all organisational policies, procedures, standards and practices, acting only in ways that advances organisational objectives, values and reputation.

Qualifications and Experience required

Essential

Five or more years of experience in analytics and systems development

High proficiency with SQL and database management

Proven analytical abilities

Experience in generating process documentation and reports

Excellent communication skills, with an ability to translate data into actionable insights

Desirable

Experience in government, financial services or healthcare industries is advantageous

Lean-Agile, Human Centred Design, Behavioural Change disciplines or certifications is also an advantage

Bachelor’s degree (or equivalent) in information technology or computer science

Strong working knowledge of relevant Microsoft applications, including Visio

Extensive experience with data visualisation

High proficiency in technical writing

Staff Benefits

At Bayside Health, we offer you the unique opportunity to work within a highly supportive and collaborative team, receive hands-on mentorship and leadership, engage directly with senior stakeholders, and contribute to meaningful healthcare outcomes while enjoying the benefits of a values-driven public health organisation.

In addition:

Salary packaging & novated leasing through Maxxia

Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability

Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership

Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)

Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Karen Chier, Project Manager - UKG on K.Chier@alfred.org.au.

Applications close 11pm AEST, Thursday 23rd July 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.