Lead Service Financial Consultant

The Service Financials team within the Technology Business Management Office (TBMO) enables transparency and accountability in IT spending through a structured chargeback model tied to our Service Catalog. By aligning financials with industry-standard taxonomy and benchmarking practices, the team empowers business leaders to make informed, strategic decisions that maximize the value of IT investments.

Serve as the primary liaison for relationship managers, aligning service delivery, financial performance, and business priorities.

Lead financial planning cycles, forecasting, and ongoing reporting (monthly reviews, weekly trends) to support informed decision-making.

Analyze spend and cost drivers to identify optimization opportunities and ensure compliance with governance standards.

Drive service strategy through benchmarking, tiered offerings, and value measurement frameworks to improve delivery and standardization.

Partner with CFOs, Service Owners, and cross-functional teams to support funding strategies, executive reporting, operational improvements, and organizational capability building.

8+ years of experience in financial reporting within public or private sector.

Experience in Technology Business Management (TBM), with deep understanding of TBM taxonomy and its application across technology domains such as application development, infrastructure engineering, and operational support.

Strong background in accounting and financial reporting and BA/BS in Finance, Accounting, or related field.

Excellent interpersonal, analytical, project management skills.

Advanced Microsoft Suite skills particularly in Excel and PowerPoint.

Financial modeling experience.

Apptio Platform experience.

Exposure SAFe/Agile methodologies.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $105,000 - $145,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s [1] #AllTogetherPossible. Join us!

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

References

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1. https://www.metlifecareers.com/ml/GreatPlaceToWork