Platform Administrator

Hungry, Humble, Honest, with a Heart

Platform Administrator

The Opportunity

The Platform Administrator will play a key role in maximizing productivity and business outcomes for sales and internal teams. You will be responsible for managing the procurement purchase order process, supporting sales productivity tools, leading UAT efforts, and supporting projects to completion. This role will interact with stakeholders across the business to support improvements and provide consistent communication.

Your Role

Support purchasing to invoice process for Revenue Operations team

Manage sales productivity tools including licensing, adoption, and feature communication

Support system and process changes related to Salesforce and productivity tools

Partner cross-functionally to define scope and gather requirements

Generate detailed process documentation and project requirements

Align and communicate with internal stakeholders on key priorities and initiatives

Track progress of key projects and redefine requirements as needed

Perform detailed testing for release of new initiatives

Evaluate and optimize business processes by leveraging automation and AI-driven solutions

Simultaneously support multiple programs

What You Will Bring

2-4 years of relevant experience in the SaaS industry in procurement, UAT and/or project management

Background in Sales Operations, Revenue Operations or a sales driven organization

Knowledge of or experience with procure to invoice tools such as Coupa as well as Salesforce and ticketing systems such as JIRA preferred

Early adopter of AI technologies with hands-on experience in prompt engineering, AI agent creation, and leveraging generative AI tools to drive productivity and scalable workflows

Understanding of tools including Aviso, ZoomInfo, and LinkedIn Sales Navigator is a plus

Experience working with multiple stakeholders across different time zones

Proficiency with Google Drive

Excellent interpersonal, communication, and presentation skills

Motivated and detail oriented with the ability to learn quickly

This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.