Head of Digital Marketing
Skills
About the role
Love Where You Work!
Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.
The successful candidate will be based in our new stylish Mount Waverley office, leading the national digital marketing strategy, across key digital projects, platforms and initiatives, to develop & deliver best in class experiences, and customer growth.
Reporting to the General Manager, your responsibilities will include:
To lead & inspire, creating a positive and high performing team culture
Oversee the development and growth of digital marketing activity
Partner with IT, agency partners, key stakeholders to deliver projects
Lead end-to-end customer journey design across all digital marketing touchpoints
Drive personalisation and segmentation strategies using first party & other key data
Continuously improve conversion through CRO, UX, and content optimisation
Define and implement KPI benchmarks and targets across digital channels
Review and drive continuous improvement of the marketing tech ecosystem & partners
Manage external agency and platform partners
Present performance, insights, and strategy to key teams and stakeholders.
Metricon will offer you:
Be supported by a Management Team that has a Culture Where YOU Matter
Values - We’re together, We’re ready, We Own It and We Do it with Care
Our people are what makes us Australia's leading home builder - #1 Home Builder for the 10th Consecutive Year
Ongoing learning and development opportunities to help build your skills and reach your potential
We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities
Attractive housing discounts on our award-winning homes
You Matter! Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your wellbeing
24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform
The successful candidate will have:
Experience leading a high performing team
Proven experience in a digital marketing and digital product roles
Excellent Communication & Presentation skills
Proven experience leading the digital strategy and change in a complex organisation
Commercial mindset, and ability to balance strategic thinking with execution
Strong understanding of;
Website and digital product ecosystems
CRM / marketing automation
Paid + owned + earned channels
Prior experience with (an advantage) across key platforms and tools like Microsoft Dynamics, Microsoft CRM and Insights, Craft, Word Press, Google GA4, Google Data Studio, Hot Jar, along with familiarity and understanding of other CRM, Content Management, e-commerce, CRO and other reporting tools or services,.
This role requires a national police check to be undertaken by the successful applicant.
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