Aftercare Support Worker
About the role
AI Job Summary
Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care (HLT40113) or equivalent experience.
Strong understanding of trauma-informed care, crisis support, and culturally safe practice.
Experience providing culturally safe aftercare support after suicide-related crises or bereavement.
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Role Type
On-site • Contract • Part-time • Associate
Description
About the Role
Waminda outreach sites as required (Illawarra & Shoalhaven)
Social, Community, Home Care and Disability Services Industry Award | Level 4
Part-time | 21 hours per week
Waminda is seeking a compassionate and community-focused Aftercare Support Worker to join our Social and Emotional Wellbeing (SEWB) team. This is a meaningful frontline role supporting Aboriginal and Torres Strait Islander people following a suicide attempt, suicidal crisis, or after the loss of a loved one to suicide.
Working alongside SEWB Practitioners, Counsellors, and the Strong Yawa team, you will provide culturally safe, trauma-informed aftercare support that walks with people through some of their most vulnerable moments. This role is about connection, care, and continuity - helping people feel supported, linked in with services, and not alone in their healing journey.
You will also support the strengthening of referral pathways across Aboriginal and mainstream mental health, health, and community services across the Illawarra and Shoalhaven regions.
What You’ll Be Doing
Provide culturally safe aftercare support to Aboriginal and Torres Strait Islander individuals following suicide-related crises or bereavement
Work within a co-designed service model guided by NACCHO’s National Model of Care and community priorities
Walk alongside clients and families to provide emotional support, follow-up, and care coordination
Support clients to connect with appropriate services including GP clinics, hospitals, AOD services, schools, police, funeral services, and mental health providers
Build and maintain strong referral pathways across Aboriginal Community Controlled and mainstream services
Work collaboratively with SEWB practitioners and multidisciplinary teams to ensure continuity of care
Participate in the Aftercare Community of Practice to share learning, strengthen service delivery, and contribute to best practice
Maintain accurate, timely, and confidential client records and reporting requirements
Collect and report service data in line with funding and program requirements
Identify and report workplace risks, hazards, and safety concerns
Support continuous improvement of aftercare service delivery through feedback and reflection
What We’re Looking For
Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care (HLT40113) or equivalent experience
Experience in mental health, social and emotional wellbeing, community services, or suicide prevention support
Strong understanding of trauma-informed care, crisis support, and culturally safe practice
Ability to provide compassionate, non-judgemental, client-centred support
Excellent communication skills (written and verbal) with the ability to engage respectfully with clients, families, and services
Strong organisational skills with the ability to manage competing priorities and meet deadlines
Confidence using Microsoft Office and electronic client record systems
Ability to work both independently and as part of a multidisciplinary team
Understanding of confidentiality, ethical practice, and professional boundaries
Commitment to Aboriginal health, Primary Health Care principles, and community-led care
Willingness to participate in ongoing training, supervision, and professional development
Experience in administration or reporting tasks is highly regarded
What We Offer
At Waminda, we know this is deeply important work - and we are committed to supporting you to do it well. In this role, you will be part of a strong and supportive Social and Emotional Wellbeing team working within a culturally safe Aboriginal Community Controlled Organisation. You will have access to additional benefits, such as salary packaging, paid wellbeing time and ongoing professional development opportunities.
What We Offer
Meaningful work supporting healing and recovery in community
Supportive team environment with regular supervision and debriefing
Ongoing training and professional development opportunities
A culturally grounded workplace committed to wellbeing, respect, and care
Most importantly, you will be part of a service that walks alongside community with compassion, cultural strength, and respect.
Why Join Waminda
Be part of a leading Aboriginal Community Controlled Organisation grounded in culture, healing, and self-determination
Support life-changing Social and Emotional Wellbeing and aftercare services
Work in a multidisciplinary team alongside experienced SEWB practitioners
Contribute to suicide prevention and healing-focused community care
Access ongoing learning, supervision, and professional development
Work in a values-driven environment centred on respect, cultural safety, and connection
Make a real impact in Aboriginal communities across Illawarra and Shoalhaven
How to Apply
Please submit your application via Employment Hero, including your resume and a brief cover letter outlining your interest in the role.
Applications for this position will close on Wednesday, 8 July 2026.
If you would like further information on this position, please reach out to peopleandculture@waminda.org.au.
Company Overview
A culturally safe and holistic service. Providing women and their Aboriginal families an opportunity to belong and receive quality health & well-being support. Our key focus is to provide tailored strength based care.
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