QA & Warranty Technician - GPC Asia Pacific Brisbane

NAPA Auto Parts

AUonsitePosted Jun 23, 2026

About the role

Location Brisbane Airport, Australia

Category Product

Job ID R26_0000005639

Date posted 06/23/2026

Brand GPC Asia Pacific (APAC)

Status Full time

Job Type On-Site

Contribute to business growth and profitability by delivering a high-quality warranty service while effectively managing risk.

Actively contribute to the profitability, growth and return on assets by providing a product quality focus for warranty investigations, remanufacturing activities and assisting the senior technical officer in all aspects of product assessments/testing and development. To ensure that all activities are conducted in a timely manner or as per service level agreements and that your customers both internal and external are prioritized in daily activities.

With a proud history in Australia and New Zealand’s automotive and engineering industries, our more than 6,000 team members benefit from almost a century of knowledge, experience and passion. Our name, Genuine Parts Company provides a clue to the foundation of our success. We genuinely care for our people. Our brands are synonymous with quality and reliability in the automotive aftermarket, and have enormous recognition across our region.

Duties Included:

Support quality goals within the department

Ensure customer expectations are met or exceeded

Investigate and resolve product quality issues

Provide timely feedback and corrective actions

Maintain accurate records and documentation

Ensure equipment is safe and operating correctly

Keep the work area clean and organised

Confirm parts availability before builds commence

Complete remanufacturing tasks in line with procedures

Perform final quality checks on all builds

Identify and report faults or non-conformances

Maintain remanufacturing equipment and records

Arrange and test product samples as required

Assess new products to ensure they meet specifications

Review warranty data to identify trends and issues

Inspect and assess warranty claims

Investigate root causes and prepare claim reports

Return parts to suppliers when further investigation is needed

About you:

Strong attention to detail

Positive, can-do attitude

Proactive and self-motivated

Sound mechanical aptitude and technical problem-solving skills

Ability to collaborate across teams and all levels of the business

Leads by example and lives company values

Committed to delivering genuine service moments

If you are technically minded, quality-focused, and ready to contribute to a high-performing team, we would love to hear from you.

Looking after you:

We are committed to ensuring our people are well looked after. In addition to a rewarding and challenging career, we will provide:

Staff discounts across the GPC Asia Pacific group of Companies

Private health insurance discounts

Employee assistance program

A highly safety conscious work environment

We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this

Paid volunteer leave allowing you to give back to your chosen charity/community organisation

Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

Send your CV to our Careers Team by clicking APPLY!

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.comor create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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