Operations Support Specialist

Daily Responsibilities:

Accounts Receivable

Monitor and track all project revenue to ensure timely billing and accuracy.

Devise and implement strategies to reduce unbilled days.

Implement and maintain procedures for outstanding invoices at set trigger points (ex. 30 days-retrieve backup/contact customer AP/investigate issues/resolve or contact sales).

Investigate all aged AR, work with admins to secure proper support, work with customer to secure payment, work with sales if additional support is required, track progress on payment for each invoice.

Accounts Payable

Go through bills to audit coding, verify process controls, investigate issues, ensure timely processing.

Reporting

Monitor job activity and provide managers feedback on movement and future estimates to budget spending.

Provide feedback and insight on potential cost saving opportunities.

Training

Provide admin personnel ERP training and support when needed.

Provide P&L (cost & revenue) review and buildout to regional managers and others as needed.

Monday Reports

Perform system cleanup of RNV, SNI, Intransit, Open PO’s, etc.

Misc

Complete various tasks depending on business needs or VP/manager requests. These are broad in nature and generally require daily attention.

Weekly/ Monthly Responsibilities:

P&Ls

Compile and complete weekly and monthly P&Ls for each cost center. Provide verbiage to support variances and highlight issues each week/month.

Bridge major changes MoM as well as changes against prior forecasts.

Report, track and post intercompany transactions.

Review all costs posted to general ledger in detail. Audit accuracy and legitimacy of all entries; if illegitimate, track down transaction originators to review posting and determine validity.

Monitor and review all unbilled system revenue. Question aged revenue, work with admins to get resolved.

Forecasts

Provide weekly, monthly, quarterly, yearly forecasts for each P&L and Balance sheet account by individual business unit.

Report and forecast any additional costs or revenue outside of normal activity.

Plan budgeting

Lead multiple meetings with sales and operations to gather intel for upcoming year.

Compile data and provide comprehensive review.

Input all estimates by P&L account and balance sheet.

Forecast all revenue by customer.

Reporting

Track performance against plan, advise any opportunities to improve.

Track and provide all equipment utilizations (work with distribution).

Maintain AR reports by customer.

Complete YTD revenue by customer by product as per Sales team requests.

Track and advise on working capital performance as well as strategies to improve.

Track and monitor payroll costs and manhours, audit personnel to ensure direct labor is billed back to the customer if possible.

Complete quarterly staff report/QoQ bridge reports.

Monitor vehicle fleet fuel and maintenance activity, generate reporting for district managers to review.

Generate and analyze cost report each week and sit with district manager to ensure costs are properly accounted for, necessary, legitimate, and accurate.

Prepare accrual packet for accounting to accrue all unbilled revenue or expenses at month end.

Unbilled / MMRU - Investigate aged projects that are left open and unbilled.

Track Market Share and other market health metrics.

Perform additional reporting as needed by managers or VP’s, generally daily.

Inventory

Monitor current and future OES charges to properly size inventory and/or mitigate upcoming OES hits. Site balance inventory globally whenever possible.

Assets

Review and verify all asset existence versus TAT.

Track active asset locations to ensure equipment is properly accounted for.

FSI (Field Service Incentive)

Track technician rig assignments and ensure that all assignments are legitimate and not duplicated.

Track invoiced revenue throughout and at end of month for P&L, accrual, and payout at quarter end.

Competencies:

Ability to work independently with limited supervision as well as part of a team.

Ability to navigate effortlessly multiple lines or reports (direct and indirect).

Excellent communication skills, both written and verbal, required.

Dependable, pro-active, self-sufficient; Must be willing to take initiative.

Ability to multi-task, set priorities, manage time, and meet deadlines.

Must have highly developed analytical and problem-solving skills.

Excellent communication at every level of the organizations and organization skills.

Strong interest in gaining understanding of the operational business to provide value added analysis.

Must be organized, detail oriented, and accurate.

Must always strives for efficiency and drives standardization and simplification.

Must have a bias for action.

Travelling is necessary to meet with both operations and financial persons at locations.

Qualifications / Requirements:

Bachelor degree in related field or equivalent combination of education and experience.

Excellent communications skills with ability to understand and convey technical concepts relating to products used in oil and gas exploration.

Advanced Microsoft Office skills (Excel, PowerPoint and Word).