Senior Manager, Data Science

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

Technical Leadership & Execution

Lead the development and enhancement of predictive Customer Progression models

Apply advanced data science techniques across the full model lifecycle:

Design, training, evaluation, validation, deployment, and monitoring

Analyze large-scale, complex datasets (customer, transactional, digital, and third-party data) to generate actionable insights

Build deep understanding of CarMax data ecosystems, including data access, processing, and monitoring

Design and support controlled experiments (A/B testing) to evaluate new solutions

Cross-Functional Collaboration

Partner with Product, Operations, Strategy, and Data Engineering teams to:

Identify and develop new use cases for data-driven products

Deliver tools that enhance both the customer and associate experience

Build scalable data and modeling infrastructure

Communicate insights, model outcomes, and opportunities clearly to stakeholders at all levels of the organization

Influence business strategy through data-driven recommendations

Team Leadership & Development

Lead, mentor, and develop a high-performing team of data scientists

Promote best practices in analytics, modeling, and experimentation

Manage and prioritize multiple projects in a fast-paced environment

Foster both technical and professional growth within the team

Qualifications

Required

Advanced degree (Master’s or Ph.D.) in a quantitative field such as:

Statistics, Mathematics, Data Science, Computer Science, or Engineering

4+ years of experience in:

Python or similar languages for large-scale data analysis

Machine learning, statistical modeling, and data mining techniques

Working with data lakes, cloud platforms, and relational databases (SQL)

Strong analytical mindset with a proven track record of delivering insights and strategic impact

Excellent communication skills with the ability to explain complex concepts to both technical and non-technical audiences

Demonstrated project management skills and ability to manage competing priorities

Experience mentoring or developing team members

Preferred

Hands-on experience developing and deploying NLP (Natural Language Processing) solutions, including:

Information retrieval and extraction

Sentiment analysis

Topic modeling

Classification and deep learning techniques

Work Location and Arrangement

This role will be based out of the CarMax Technology Innovation Center (Richmond, VA) and associates will work onsite 4 days per week.

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

The annual salary for this position is:

$138,500.00 - $221,600.00

May be eligible for bonus and equity.

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.

For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.