Sales Manager
About the role
Job Description – Telecaller (Real Estate Platform)
Company: Prop CID Infotech Pvt Ltd Location: Sector 63, Noida Experience: 0–2 Years Industry Preference: Real Estate / Property Portals / PropTech
About the Role
Prop CID Infotech Pvt Ltd is looking for an enthusiastic and customer-focused Telecaller who can connect with prospective customers, brokers, builders, and channel partners to generate quality leads, schedule meetings, and support the sales team in achieving business growth. The candidate will be responsible for handling inbound and outbound calls, maintaining customer relationships, and ensuring timely follow-ups for lead conversion.
Key Responsibilities
Make outbound calls to potential customers, brokers, and channel partners to generate qualified leads.
Handle inbound customer inquiries and provide accurate information about the company's products and services.
Explain property details, project features, pricing, and offers to prospective clients.
Schedule meetings and site visits for the Sales Team with interested customers.
Follow up regularly with leads to maximize conversions and maintain customer engagement.
Build and maintain strong relationships with customers through professional communication.
Update customer information, call records, and lead status in the CRM system.
Coordinate with the Sales Team to ensure smooth lead handover and follow-up.
Resolve basic customer queries and escalate complex issues to the concerned department.
Maintain accurate records of customer interactions and prepare daily call reports.
Achieve daily, weekly, and monthly calling, lead generation, and appointment targets.
Ensure excellent customer service and maintain a positive customer experience.
Required Skills
Strong communication and interpersonal skills.
Excellent convincing and negotiation abilities.
Basic knowledge of sales and customer relationship management.
Ability to generate leads through outbound calling.
Good follow-up and customer handling skills.
Basic knowledge of CRM software and MS Office.
Ability to work in a target-driven environment.
Preferred Candidate Profile
0–2 years of experience in Telecalling, Customer Support, Sales, or Lead Generation.
Prior experience in Real Estate, Property Portal, PropTech, or BPO will be preferred.
Excellent verbal communication skills in Hindi; basic English communication will be an added advantage.
Ability to build rapport with customers and convert inquiries into qualified leads.
Positive attitude, self-motivated, and result-oriented.
KPIs / Success Metrics
Number of Calls Made
Qualified Leads Generated
Meetings / Site Visits Scheduled
Lead Conversion Rate
Customer Follow-up Rate
Daily & Monthly Target Achievement
Customer Satisfaction Score
Compensation
Fixed Salary + Attractive Incentives
Performance-Based Bonuses
Career Growth Opportunities
Location: Sector 63, Noida Company: Prop CID Infotech Pvt Ltd
Position Summary
We need a Telecaller who can effectively communicate with customers, generate quality leads, schedule appointments for the Sales Team, maintain customer relationships, and contribute to overall business growth through consistent follow-ups and excellent customer service.
Pay: ₹20,000.00 - ₹50,000.00 per month
Benefits:
Commuter assistance
Work Location: In person
Questions about this role
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