CHC Digital Lead ASEA

Position: Digital Lead ASEA

Reporting to: CHC Digital AMEA Head • CHC Digital

Location: Singapore

Alternative Location: Ho Chi Minh, Vietnam

Opella is the self-care challenger with the purest and third-largest portfolio in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market globally.

Our mission: to bring health in people’s hands by making self-care as simple as it should be for over half a billion consumers worldwide.

At the core of this mission is our 100+ loved brands, our 11,000-strong global team, our 13 best-in-class manufacturing sites and four specialized science and innovation development centers.

Headquartered in France, Opella is the proud maker of many of the world’s most loved brands, including Allegra, Buscopan, Doliprane, Dulcolax, Enterogermina, Essentiale and Mucosolvan. B Corp certified in multiple markets, we are active players in the journey towards healthier people and planet.

Find out more about our mission to bring health in your hands at www.opella.com.

Business Partnering

Be a proactive member of the AMEA Digital Leadership Team and Zone Business Leadership Team; engage with local Council members and key stakeholders (including GMs & M&S Heads), acting as the market representative of the Digital function

Develop a forward-looking vision of the Zone Digital strategy and roadmap, aligned with global and regional strategies

Manage business satisfaction and proactively propose innovative digital solutions to support Zone business needs

Liaise with the global digital organization and act as the voice of global digital in the zone

Partner closely with fellow digital leadership team members

Global Roadmap Management

Ensure continuity of digital solutions and services through appropriate resource allocation in collaboration with other Digital teams

Act as an active contributor to Product delivery teams, providing market-specific business insights and supporting Product Managers/Product Owners in planning product releases

Ensure relevance of the digital project portfolio in line with Zone priorities

Assess financial implications of digital programs within the Zone

IT Infrastructure and Operations Management

Oversee zonal IT infrastructure, including deployment and maintenance of data centers, networks, hardware, and software to ensure availability, scalability, and reliability

Ensure robust business continuity and disaster recovery plans to minimize downtime and data loss

Oversee digital support services to ensure smooth day-to-day operations across functions (sales, marketing, manufacturing, customer service)

Cybersecurity and Data Privacy (aligned with CISO organization)

Ensure compliance with local and international data privacy and security regulations (e.g., GDPR, HIPAA)

Implement strong cybersecurity measures (firewalls, encryption, access controls, audits) to protect company data and intellectual property

Identify and mitigate risks related to digital systems, data security, and regulatory compliance

Digital Governance and Compliance

Develop and enforce zonal digital policies and governance frameworks to ensure consistency and compliance

Conduct internal audits and report key digital metrics to senior management

Manage vendor relationships, contracts, SLAs, and service delivery to align with business objectives

Team Leadership and Talent Management

Lead, develop, and mentor the zonal digital team, including teams at manufacturing sites

Manage digital budgets, ensuring effective resource allocation and cost control while meeting business needs

Digital and E-Commerce Support

Lead digital strategy for platforms supporting consumer health products (e.g., mobile apps, e-commerce platforms)

Oversee integration of digital systems with e-commerce platforms and third-party tools to ensure seamless customer experience

Enable effective use of customer data for personalization, marketing, and service improvements

Collaboration with Global Digital and Business Units

Act as liaison between zonal and global digital teams to align on global initiatives while addressing local needs

Collaborate cross-functionally (science, marketing, sales, supply chain, finance) to drive digital innovation and efficiency

Lead change management efforts to ensure smooth adoption of new systems and processes

Supply Chain and Manufacturing Digital Support

Ensure digital systems support efficient supply chain operations (sourcing, inventory, distribution)

Oversee implementation of digital solutions supporting manufacturing processes (production planning, quality control, logistics)

Stakeholder Communication and Reporting

Provide regular updates to zonal and global leadership on digital initiatives, risks, and opportunities

Track and report KPIs related to project delivery, budgets, service levels, and business impact

Local Application Management

Coordinate zonal digital activities and drive continuous operational improvement

Support convergence of local applications into the strategic product portfolio and manage decommissioning of legacy systems

Report on service delivery and SLAs across industrial and distribution sites

Drive user adoption of new solutions and lead change management at site level

Capture local business requirements and escalate needs to relevant business platforms

Why us?

At Opella, you will enjoy doing challenging, purposeful work, empowered to develop consumer brands with passion and creativity. This is your chance to grow new skills and be part of a bold, collaborative, and inclusive culture where people can thrive and be at their best every day.

We Are Challengers.

We are dedicated to making self-care as simple as it should be. That starts with our culture. We are challengers by nature, and this is how we do things:

All In Together: We keep each other honest and have each other's backs.

Courageous: We break boundaries and take thoughtful risks with creativity.

Outcome-Obsessed: We are personally accountable, driving sustainable impact and results with integrity.

Radically Simple: We strive to make things simple for us and simple for consumers, as it should be.

Join us on our mission. Health. In your hands.

www.opella.com/en/careers