Maintenance &Repair Supervisor (all genders) in Milano

Job details

Ground Team

Milan

Full-time

THIS IS US

Dott is the European champion of shared micro-mobility. Created through the merger of operators TIER and Dott in March 2024, the company decided to move forward under the name Dott and to integrate all vehicles into the Dott app. With the mission to change mobility for good, the team is led by CEO Henri Moissinac and President Maxim Romain. TIER-Dott facilitates sustainable travel, reduces congestion and pollution in cities, and decreases reliance on cars. With more than 250,000 shared vehicles in more than 400 cities across 21 countries in Europe and the Middle East, the 10 million users have generated over 400 million rides so far. For more information, visit www.ridedott.com

GET AN IMPRESSION OF THE TEAM

The operations team ensures smooth day-to-day performance within the warehouse and on the streets. As a M&R Supervisor, you support the local operations by organizing shifts, coordinating drivers, and keeping the fleet ready for use. Working closely with the site lead and your teammates, you help maintain efficient warehouse processes, stable performance, and a reliable service for our customers. Your role contributes directly to keeping the operation running seamlessly and supporting the continued growth of the city’s performance.

THE ROLE AND YOUR IMPACT

Coordinate day-to-day warehouse operations, including shift planning and task allocation for our in-house mechanics & 3PLs.

Prepare and organize team shifts, ensuring smooth battery, key, and vehicle management.

Serve as the first point of contact for drivers/mechanics and act as the primary emergency contact for customers when needed.

Monitor the operational performance of your city, provide regular updates to the site lead, and support the recruitment of new team members.

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

Education & Experience:

Initial experience in logistics, mechanics, warehouse operations, or a similar operational environment.

Confident team player with the ability to support colleagues, ideally with some first exposure to leading a small team.

Comfortable working hands-on in daily warehouse tasks when needed.

Skills & Competencies:

Strong organizational abilities with a proactive and solution-oriented mindset.

Basic understanding of shift planning and proficiency with Excel/Google Sheets.

Ability to take responsibility for assigned tasks and work independently when required.

Good communication and interpersonal skills to collaborate effectively with team members and supervisors.

Holding a valid Class B driver’s license would be a plus.

Language & Location:

Fluency in English or Italian required.

Based in Milano or the region.

THIS MAY INSPIRE YOU

Work clothes and a transporter during your shift

️The chance of a pay rise after one year with the company

The opportunity to take part in our Rides program, which allows you to use our e-scooters & e-bikes for free

Opportunities for promotion, depending on qualifications and performance

An inclusive, intercultural, and diverse workplace that values diversity and equal opportunities

benefits may vary depending on country and position

In case you are living with disabilities, chronic illness, or neurodiversity, please inform us, so we can ensure a smooth application process.

We are looking forward to your application!

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