Territory Support Manager

Territory Support Manager (TSM) - Midlands

Salary: £32,000. inc OTE £40,000

Location: Regional, supporting Coventry, Warrington & Manchester stores

We are seeking a store support with solid trade customer experience and a collaborative, hands-on approach. Will oversee stores within your territory and, where applicable, provide field sales support to the Regional Sales Manager across unassigned areas. You will support with standards, and talent development within your stores, reporting directly to the Regional Sales Manager.

Key Responsibilities

Support the RSM to achieve operational excellence across all assigned stores, maintaining full compliance with company policies and strategic objectives

Support vacant sales territories by visiting customers and driving sales within the RSM’s region.

Complete regular store visit reports and deliver accurate, timely reporting after each store visit

Support the RSM with cover so they can conduct one-to-one meetings with Store Managers

Highlight to the RSM underperformance

Support Store Managers to achieve KPIs, and maintain an excellent standard of customer service

Provide store cover during holidays, sickness, or vacancies, including opening, closing, and daily store duties when required

Actively contribute to business development through local customer engagement and proactive outreach

Maintain high standards of stock management, order processes, store presentation, and security response

Identify any safety, security, or compliance concerns

Work collaboratively with regional functions including sales force

Support wider business priorities across the region where additional coverage is needed.

Manage daily operations, including holidays and sickness, with responsibility for store managers reporting and acting as the first line of contact.

Why This Role Matters

As a key part of our regional structure, you will help build capable teams, deliver consistent standards, and strengthen the Würth presence across your territory.

What We Offer

Company car, tablet & mobile phone

Performance-linked bonus

23 days holiday, increasing to 28 days with service

Monday–Friday working pattern

Ongoing training, development, and clear career progression

Pension scheme (auto-enrolment)

Health Care Plan - contributions towards dental, optical, and therapy treatments

We are committed to fostering inclusion and diversity to support the future success of the Würth Group.

Please note: Interviews may take place while the role is advertised. We reserve the right to close the role early if sufficient applications are received.

Company Overview

Please visit https://wurth.co.uk for more information