Data Operations Senior Analyst

Job category

Finance

Experience level

Intermediate

Relocation available

This role is eligible for relocation within country

Job type

Professionals

Travel required

No travel is expected with this role

Job code

RQ111065

Entity:

Finance

Job Family Group:

Finance Group

Job Description:

About bp

Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need talent to pursue opportunities, motivated by elite insight and expertise. We’re always aspiring for more digital solutions, balanced outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world’s leading energy company!

At bp, we’re reimagining energy for people and our planet. We have a bold ambition be a net zero company by 2050

or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its

resources is a critical part of getting there. And that’s what our new Finance Business Technology (FBT) centre in

Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business

processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and

customer service, the FBT centre will drive cutting-edge digital solutions and agile ways of working.

3. Key Accountabilities and challenges

Ensure the accurate and timely delivery of addition, change and de-activation of master data records in accordance with SLAs. Types of records include but not limited to customer master, material master, vendor master and finance master

Ensure data input is consistent with the data standards and meets the required levels of completeness

Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, and accuracy

Work to resolve daily cases allocated in a timely manner, whilst ensuring that all control processes are followed

Ensure that all supplier research and searches are completed and clearly documented

Execute telephone calls to representatives in a variety of organisations across the globe and at all levels of seniority

Complete follow up checks via email and in finance systems and ensure that there is an adequate audit trail to demonstrate that proper due diligence has been applied at all stages of the case

Be proactive in resolving any operational issues or delays with the case, liaising with business partners, vendors and internal FBT teams

Participate actively in process improvements on vendors/customer call back processes including innovations through digitalisation and process improvements.

Identify and implement process and solution requirements for the master data management process

Regularly track and resolve outstanding master data management issues. Based on agreed trigger points, further escalate to higher levels of authority for solution or direction and feedback

Identify and contribute to the improvement of defective trends or areas of process performance weakness in the end to end process

Help manage a shared mailbox and tracker

Perform other admin related tasks in the call backs space

Perform other data operations-related activities as required

Contribute towards the data enrichment process for the Data sub-tower on a continuous improvement cycle

Primarily aligned to the US shift, with flexibility to support ANZ and Europe business hours as required.

Education & Experience

Bachelor’s Degree in Management, Business, Finance, Accounting, or related field

Minimum of 5- 8 years of experience managing a client-service oriented function with experience in

DATA/Operations/Procurement / Supply chain or Finance field experience

Sound experience in SAP and MDG is preferred

Previous experience in data structures or data management/administration.

Experience of working cross culturally and in an international environment

Ability to communicate and influence across different levels in the organisation

Engaging and collaborative way of working

Resilient and experienced in working in multi-faceted environment

Shared service centre experience.

Mindsets

Own your success - Accountable for delivering innovative business outcomes; Seeks opportunities to

improve and digitize process delivery; Adheres to safe and ethical work practices

Think big - Actively builds own knowledge, capabilities and skills for the future; Values teamwork and

collaborates to achieve results

Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and

improvement of digital solutions to benefit customers

Effortless customer experiences - Understands customer needs and delivers digital seamless self-service

customer experiences

Digital first - Applies creative digital solutions to solve problems

Key Competencies

Operational Excellence - Has a sound understanding of process and workflow streamlining, problem

resolution and change management

Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities.

Identifies potential new or emerging risks / threats and implements mitigation plans

Change Management - Builds energy around a change using a systematic approach to transition from the

present to the desired state

Digital Fluency - Effectively uses digital guidance, tools, methodologies, and security measures for operating

as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data

Analytical Thinking - Systematically breaks down a complex problem or process into component parts using

logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies,

and reviews trends within a complex problem or situation. Challenges assumptions and reliability of acquired

information

Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of

factors including commercial awareness, risk and financial expertise to make appropriate decisions and

derive insights

Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital

technologies to develop new ideas, projects and opportunities

Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and

plans influencing strategy. Identifies short term customer needs and communicates benefits to the

stakeholder. Knows when and how to use the chain of command

Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using

a combination of logic and experience to make decisions and solve problems

Relationship Management - Establishes and maintains relationships with peers and internal business

partners to achieve results

Business Acumen - Identifies new or alternative approaches to performing business activities more efficiently

Why join our team?

At bp, we provide the following environment & benefits to you:

Life & health insurance, medical care package

Flexible working schedule

Opportunity to build up long term career path and develop your skills with wide range of learning options

Family friendly workplace e.g.: parental leave, bereavement and compassionate leave

Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program

Possibility to join our social communities and networks

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Legal Disclaimer:

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.

Pay

bp offers competitive pay in line with industry standards, making us an employer of choice.

Discretionary bonus

We offer discretionary bonuses to reward strong company, business unit and individual performance, and recognition awards, including those related to long service to recognize commitment to the company.

Retirement & savings

We offer a range of discretionary retirement and savings plans to help provide you and your family with financial security.

Insurance benefits

To give you additional peace of mind, bp provides valuable insurance benefits in some countries. These are designed to provide financial assistance to employees and their families if employees become unwell or die in service.

Equity

Depending on your location and job level, there may be equity (stock and share) options you are eligible to join so you can be part of bp’s success.

Disclaimer

This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers’ discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.