IT&D Business Analyst, Quality

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

Quality is a critical part of what we do at Reckitt. The IT&D team empower Reckitt’s commitment to Quality and the trust our consumers place in our products. We pro-actively manage processes and tools across our Quality Management/Quality Control products for our ~40,000 colleagues.

Strategic Execution: You will partner with key business SMEs to elicit, analyse, document and manage product requirements. You will support the Product Manager and team in realising the product strategy – delivering incremental value to the business, sprint by sprint.

Computer Software Assurance: Our Quality solutions are generally subject to GxP requirements. You will work with our Agile delivery team, across our Azure DevOps platform, to deliver CSA-compliant records and audit-ready products.

Agility: Our Quality solutions stretch from the first seeds of innovation in R&D through to finished product release in our Quality Control labs. Your agility and communication skills will be key in staying effective against the breadth of solutions we support.

About the role

Are you passionate about driving growth through inventive IT & D initiatives? Reckitt is seeking an exceptional IT & D Business Analyst to bring a fresh perspective and boost our change momentum. In this vibrant role, you'll create business strategies, build improved efficiency models, and have the opportunity to directly influence our success. Your insights will be pivotal in steering our direction, with each monthly report crafting the story of our journey. If you're looking for a dynamic environment where your analytical ability shines, we encourage you to explore this exciting opportunity with us.

Your responsibilities

Supporting the implementation and business-as-usual running of global and local applications such as Veeva QualityOne, LabWare LIMS, Empower CDS and Chromeleon CDS

Writing and reviewing validation documentation, e.g. Validation Plans, Validation reports and other necessary GxP documents

Working with business users to understand the system requirements, technical issues, and support IT developer/vendor in addressing the needs

Working with delivery partners to ensure that any functional designs they are delivering are in line with standardised templates

Supporting delivery partners and business users with the testing phase to ensure that system meets requirements

The experience we're looking for

Experience working in a Business Analyst role driving requirements and/or design workshops

Knowledge of GAMP 5 CSV framework and/or CSA ways of working

Experience working in Waterfall and/or Agile delivery environments

Experience of supporting complex change and/or multi-disciplinary projects

Excellent communication skills

Experience of working with and influencing business stakeholders to balance business needs with IT&D standards and processes.

Enthusiastic about the use of technology, with a proven ability to provide a communication ‘bridge’ between the business and technologists.

Experience using DevOps and Service Management solutions

Previous experience of Quality solutions Veeva Quality One, LIMS and CDS are advantageous for a candidate

The skills for success

Data Privacy, Portfolio Management, Data Governance, Product Compliance, Digital Transformation, Stakeholder Relationship Management, Outstanding Communication, stakeholder engagement.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality