Engineer - Digital Platform Support (.NET Support)
Skills
About the role
General Information
Job ID
33748
Location
Bangalore, India
Work Types
Full Time
Categories
Information Technology
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About TMF Group
TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board, we nurture and promote talented individuals, ensuring that senior positions are open to all.
Discover the Role
The Digital Platform Support Engineer is responsible for providing technical support and maintenance for digital client platforms, with a focus on those hosted on Azure Platform and windows platform. This includes troubleshooting issues, identifying, and fixing defects, and implementing enhancements to improve system performance. Digital Platform Support Engineer will work closely with other members of the product development teams and stakeholders across the organization to ensure that applications are running smoothly and meeting the needs of users.
Key Responsibilities
Providing technical support for a range of applications hosted on Azure, Data center including diagnosing, and troubleshooting issues, identifying, and fixing defects, and implementing enhancements
Assisting with the deployment and testing of new components and updates to the digital client platform
Collaborating with other members of the IT team and stakeholders to gather and understand requirements, prioritize tasks, and provide timely resolution of issues
Maintaining documentation and records of support activities and processes
Participating in On-Call rotation to provide after-hours support as needed
Key Requirements
Bachelor’s degree in computer science or a related field
3-5 years of experience in application support or a similar technical role
Knowledge of Microsoft applications: MS Dynamics AX
Should be able to handle multi server’s applications infrastructure.
Proactive application monitoring, analyzing and fixing issues that arise.
Manage application releases and hotfixes - both regular and ad-hoc.
Experience with monitoring tools.
Strong problem-solving and analytical skills
Knowledge of MSSQL and experience working with REST APIs and web services
Excellent communication and collaboration skills
Flexibility to work outside of normal business hours as needed.
Knowledge of cloud services like Azure & AWS.
Technical Skills
Very good working knowledge of Global IT infrastructures.
Proficiency with OOPS concepts, C#.NET, ASP.Net, MVC, ADO.Net, Web API, LINQ
Proficiency with database technology such as MSSQL.
Good understanding of fundamental front-end languages such as HTML, CSS, Angular and JavaScript
Good to know about .Net Core, Power Bi
Strong knowledge on IIS administration and configuration.
Knowledge of handling multiple server applications and Architecture.
Knowledge of cloud platforms: Windows Azure, Azure Services
Knowledge of microservices
Management tools/Software: Helix.
General skills
Team player.
Constant learner & self-motivated person.
Analytical and problem-solving skills.
Ability to work without direct supervision.
Ability to work under pressure.
Ability to resolve conflicts.
Good communication and interpersonal skills.
Familiar with ITIL & ITSM principles.
What’s in it for you?
Pathways for career development
Work with colleagues and clients around the world on interesting and challenging work;
We provide internal career opportunities so you can take your career further within TMF;
Continuous development is supported through global learning opportunities from the TMF Business Academy.
Making an impact
You’ll be helping us to make the world a simpler place to do business for our clients;
Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work.
A supportive environment
Strong feedback culture to help build an engaging workplace;
Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
Other Benefits
Anniversary & Birthday Leave policy
Be part of One TMF
Paternity & Adoption leaves
Salary advance policy
Work flexibility – Hybrid work model
Talk about growth opportunities (we invest in talent)
Well-being initiatives
We’re looking forward to getting to know you!
Questions about this role
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