Dynamics 365 Developer - Copilot Service Workspace - Contractor (Europe)
Skills
About the role
Microsoft Dynamics 365 Developer – Copilot Service Workspace
Europe | Remote | Contractor
Full-time
About the role
We are looking for a Microsoft Dynamics 365 Developer with hands-on experience in Dynamics 365 Customer Service, focused on the development and integration of solutions within the Copilot Service Workspace.
You will join an international digital banking environment, contributing to the evolution of customer service and channel integration platforms built on Microsoft technologies.
The role combines Dynamics customization, frontend development, and advanced integration work within modern CRM ecosystems.
What you’ll do
Configure and customize Microsoft Dynamics 365 Customer Service solutions
Develop and maintain integrations within Copilot Service Workspace
Implement and configure Channel Integration Framework (CIF) integrations
Develop frontend logic and custom behaviors using JavaScript / TypeScript
Work with Microsoft APM SDK for embedded application integrations
Collaborate with backend and integration teams to ensure end-to-end functionality
Ensure performance, maintainability, and usability of implemented solutions
Participate in agile ceremonies and collaborative delivery processes
What we’re looking for
Proven hands-on experience with:
Microsoft Dynamics 365 Customer Service
Practical experience with:
Copilot Service Workspace
Channel Integration Framework (CIF)
Microsoft APM SDK
Strong experience developing:
JavaScript within Dynamics environments
Experience working with:
embedded/integrated applications inside Dynamics
container-based integration approaches
Experience working in Agile environments (Scrum / Kanban)
Familiarity with Jira or similar collaboration tools
Strong analytical and problem-solving skills
Ability to work autonomously in integration-heavy environments
Nice to have
TypeScript experience
Experience building custom UI integrations within Dynamics 365
Understanding of frontend architecture patterns in enterprise applications
Work model
Hybrid model available in:
Madrid
Barcelona
Málaga
Logroño
Remote from other locations within Spain
Note
We are looking for hands-on technical profiles with strong Dynamics 365 and integration experience, comfortable working in collaborative and fast-paced international environments.
How to apply
Please follow the link and apply right away!
Questions about this role
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