Inside Sales Manager

The salary range for this position is $75,000 to $90,000 plus a competitive bonus and incentive package. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, & discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation & comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment & applicant screening process.

This is a posting for an existing vacancy.

The Inside Sales Manager is responsible for building strong external and internal relationships, conducting extensive prospect research, generating quality leads, developing prospects, and being instrumental in selling new business. The right candidate will work with a sense of urgency with our prospective clients to understand their current and future needs. They will educate prospects on the benefits of working with Compass Group Canada by clearly establishing the value of our services related to their specific needs and how we are distinguished from our competitors – through our service, our culture, and our commitment to being the very best in food and support services across Canada.

Now, if you were to come on board as our Inside Sales Manager, we’d ask you to do the following for us:

High degree of cold outreach prospecting - meeting a quarterly target for meetings booked

Pipeline management - Demonstrated experience building a healthy pipeline of opportunities and accurately forecasting future business wins.

Time management – Successfully multi-tasks, creates a sense of urgency and works within deadlines

Trade show support – Assist the trade marketing team with various events and in-market initiatives

Become an expert in DiSC – A behavioral assessment framework we use to help us build better relationships both externally and internally

CRM database management/maintenance - Demonstrated experience using a CRM with a commitment to maintaining accurate and updated records for all prospects

Presentations and email marketing support – Supporting Directors of Business Development in presentation creation and preparation

Extensive prospect research and pre-call planning – Using a suite of online tools to gain detailed insight into all prospects, and creating pre-call checklists ahead of booked meetings

Initial prospect qualification – able to identify viable business opportunities

Proposal Support – assisting with the bidding process as needed

Essential Functions and Key Tasks:

Identify new business opportunities and targets across several verticals and lines of service

Own and execute a multi-channel outreach strategy to consistently generate a sales-ready pipeline for the Director of Business Development team

Conduct extensive prospect and market research utilizing a suite of online research tools

Maintain accurate and timely records in the CRM

Support in trade marketing initiatives such as sales blitzes, trade shows, conferences, etc

Participate in and support the proposal development/bid response process, including strategy sessions, site tours, creative development, financial modeling and presentation development/rehearsals

Think you have what it takes to be our Inside Sales Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

Min 2+ years’ experience in an active hunter sales role

High degree of resiliency and a very entrepreneurial approach

Highly coachable, willing to adopt our proven sales model, which provides the opportunity to leverage your sales acumen while being open and committed to learning a new go-to-market sales approach

Cold-calling experience, particularly in outreach to C-Suite Executives

Strong written and verbal communication skills

Experience in building rapport with new prospects and forging strong relationships with key decision makers

Highly effective at objection handling, leveraging empathy and insightful questions to uncover root concerns and drive progress

High degree of personal accountability, integrity and assertiveness to deliver required outcomes

Strong problem-solving proficiency that showcases the ability to think critically in high-pressure moments

Self-motivated professional who proactively identifies opportunities and follows through to completion

Demonstrates the ability to thoughtfully leverage AI tools to enhance performance and efficiency while maintaining strong independent judgment and expertise

Exceptional time-management skills, with the ability to balance competing priorities efficiently

Proficiency in MS Word, Excel, PowerPoint, Outlook and CRM applications

Ability to travel periodically for client meetings, conferences, trade shows, and internal events