Inside Sales Representative

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

The Inside Sales Representative is responsible for supporting the growth of Fortra’s customer base through prospecting target accounts and utilizing ABS (Account Based Strategy) tools. This includes following up on outbound campaigns that provide a prospective stream for Account Representatives and Account Executives. Additionally, as a senior member of the Business Development team, the successful incumbent will provide mentorship and training to newly promoted Inside Sales Representatives.

WHAT YOU'LL DO

Identify and qualify business opportunities through prospecting target accounts and utilizing ABS tools.

Initiate telephone calls to develop relationships, identify problems, and propose our software and services.

Navigate the sales process by identifying the need, positioning the solution, scheduling, and participating in the demonstration of the solution, and qualifying the prospect.

Communicate customer demand and trends internally.

Develop and maintain excellent relationships with internal staff and external customers.

Document all communications with customers diligently in CRM tool.

Prioritize tasks and multi-task to address current company goals and objectives.

Provide cross-sell referrals to other business areas

Document calls and results; reporting metrics to management as required

Mentor new ISRs and help acclimate them to the team/company

Serve as a resource for new ideas on prospecting, processes, and efficiencies

Lead prospecting strategy, including collaboration with marketing and other resources on messaging, email content, and reporting

Attend tradeshows to generate leads as needed.

Achieve annual quota according to pre-determined plans.

Other responsibilities as assigned

QUALIFICATIONS

Bachelor’s degree, preferably in business, sales, or marketing

Demonstrated ability to learn technical components of software products

Demonstrated ability to successfully prospect solutions to potential customers, research targeted customers, position solutions, and successfully pass qualified leads to Account Representatives

Confident and positive attitude when facing complex organizations and processes

High degree of customer focus and relationship orientation

Strong influence management for collaboration with stakeholders

Excellent verbal and written communication skills

Strong organization and time-management skills

Proven record of accomplishment of consistently exceeding corporate objectives and quotas

Strong presentation, communication, organization, and time management skills

Self-motivated, able to work with minimal direction, and results driven

This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

Expected Compensation: Base: C$70,000 / OTV: C$23,000

At Fortra, we’re breaking the attack chain. Ready to join us? Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.