Operations Team Leader - PM Shift

Superdrug

USonsite$34k/yrPosted Jun 23, 2026
Posting intelligenceActively listed

Skills

go

About the role

Darlington, United Kingdom

Full Time

Distribution

Permanent Contract

£34,121.88

About the Role

Operations Team Leader

Savers Stead House DC

Hours of work: Monday to Friday, 2pm-10pm

Total Hours Per Week: 40 Salary: 34,121.88

Introduction

An exciting opportunity has arisen to be part of the successful Superdrug Supply Chain; working within one of our three busy Distribution centres as a Team Leader.

This vacancy is for the Stead House Distribution Centre; based in Darlington The hours of will we be predominantly as stated above but flexibility will be required across all other shift patterns.

Why Superdrug

With over 850 stores under our portfolio; we aim to deliver the BEST; The right product, in the right place at the right time; delivered at unbeatable cost, through a skilled and committed Supply Chain Team.

About the role

A Team Leader is a member of Management who supports the Shift Managers with the Daily management/coordination of site operations; assisting with leading a team within a designated area of the Distribution Centre.

Our operation at SHDC provides stock to over 200 stores across the Savers Stores Network. As you can expect this is a fast paced role in a busy environment.

A passion for results will ensure that all specified standards are maintained; if not exceeded.

Working as “One Team” to ensure that operational efficiencies are identified and maximised; encouraging Growth & Innovation within the team, utilising appropriate resource and safe working practices; to help create a Supply Chain that makes our customer smile!

Keys roles and responsibilities:

To take ownership of all People Management issues for colleagues within their area of responsibility, engaging with the shift manager and people team, ensuring fair and consistent approach to all company processes, policies and procedures

To motivate, coach & develop a team of colleagues; to enable them to carry out their duties in the most effective & efficient way, utilising all appropriate training and development tools.

Full accountability and responsibility for nominated KPI’s, pertaining to the area within which you manage, communicating KPI status on a regular basis with the shift Manager.

To continuously review and develop specified processes within your area of responsibility, maximising efficiencies, communicating the Management team for implementation.

Working collaboratively with the Health & Safety team to build and update all safe systems of work and risk assessments, for your area of responsibility; ensuring that all changes/updates are effectively communicated.

To deliver an effective and seamless shift handover to the oncoming team

To engage the Shift Manager in timely updates on daily progress within your area of responsibility, identifying and resolving areas of concern

Role model a site culture that demonstrates our company values

Be an ambassador for driving good health & safety practices across all team.

Assisting shift manager and fellow colleagues with ad hoc projects and reports when required. Deputise as Shift Manager when required.

Conduct team briefings where required.

Key skills & attributes:

To collaborate fully with fellow Team Leaders, Shift Managers and colleagues to support business performance.

Excellent planning and project management skills

Excellent analytical and IT skills

Proven Management experience within a distribution environment or similar

Ability to communicate and engage effectively, with team and colleagues.

Strong people management skills

Good understanding of cost reports, operational efficiencies and cost management

Sound knowledge of warehouse management systems

Here's what's in it for you

33 days holiday rising to 38 days with length of service (inclusive of bank holidays)

2 staff discount codes for yourself and a family member or friend

30% discount on Superdrug Own Brand Products both in store and online

Company pension matching and bonus

We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK

We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!

Unrivalled Learning and Development programmes

Come and be part of something special.

For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

Why Work With Us?

Superdrug, where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us?

Bonus

We have a competitive bonus scheme here and if you reach all of your targets you can achieve a payment worth up to a maximum of 15% of your annual salary, alongside your March salary!

Pay Review

We look at pay every year and any increases take effect from 1st January.

Pension

Saving for retirement is one of the best investments you can make for your future, we can help you with that! If you contribute 5% we’ll contribute pension contributions up to 4%.

Private Medical

You have the option to buy into our Private Medical Insurance scheme. You can also add your partner and children to this at your own cost.

Avivia Digicare

Workplace+ You and and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check!

Holiday

You’ll get 25 days holiday to use when you like, plus 8 UK bank holidays (pro rated if you work part time). We’ll also increase your holiday the longer you stay, rising to 28 after 3 years, up to 30 after 5 years! You can also buy or sell some each year.

Stream

The Stream app allows you to track how much money you’re earning throughout the month and take up to 40% of it ahead of pay day, giving you more pay flexibility. You will also have access to lots of discounts, a financial coach and a competitive saving pot.

Cycle to work scheme

We operate a cycle to work scheme which allows you to borrow up to £2000 towards the cost of a new bike. The payments for this would be taken from your salary each month.

Amazing Team

Superdrug is a place for everyone. We respect every voice and celebrate individuality. Enjoy team incentives and fun! If you’re passionate and resilient, Superdrug is the place for you!

Team Member Discount

Enjoy perks like 30% off on Superdrug Own Brand products and 10% off on other brands. This includes our Superdrug Health Clinics and Superdrug Online Doctor! We also have friends and family events, where we increase your discount and allow you to share it!

Fantastic Fun

Work at Superdrug is not just work, it’s a fun-filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.

Inspiring Futures

Superdrug is all about inspiring futures. We provide various learning opportunities, including our Retail Management Training program, which equips you with the skills to become an assistant manager.

Journey To Joining Our Amazing Buying Team

1

1. Submit Your Application

Apply online with your CV, highlighting how your skills align with the role at Superdrug.

2

2. Initial Screening

Our onsite people team will review your application and contact you if it matches our requirements to confirm you are comfortable with the core details of the role and to arrange an interview with the management team on site.

3

3. First Interview

If selected, you will be invited to a competency-based interview with the line manager on site.

4

4. Second Interview

If selected, you will have a further interview with the onsite leadership team at which you will be asked to deliver a presentation on a set subject. This subject will be communicated in advance to give you time to prepare.

5

5. Offer & Contract

Upon a successful application, you will receive a job offer and contract outlining the specifics of your role, salary, and benefits. Once accepted, we will initiate the onboarding process to collect all necessary details from you.

6

6. Onboarding

After completing your onboarding, your line manager will contact you to extend a welcome and address any questions you may have to ease first-day nerves. You will then be provided with a comprehensive induction plan designed to ensure your success.

Compensation

This Product Manager role pays $34k/yr. Within typical range for product manager roles in United States.

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