Business Analyst – Pharmacy Systems & Operations (Consultant I)
Skills
About the role
Role description
Business Analyst – Pharmacy Systems & Operations
Lincolnshire – Hybrid (infrequent travel)
Join ASAP
Fixed Term employment/ Full time Employee
We are looking for an experienced Business Analyst with strong Pharmacy domain expertise to play a key role in the delivery and enhancement of Pharmacy Shop and Warehouse Management Systems. This role is ideal for someone who understands pharmacy operations end-to-end, enjoys working closely with stakeholders, and can confidently bridge the gap between business and technology teams.
You will work across system implementations, integrations, and data migration initiatives, helping shape solutions that support critical pharmacy workflows and business operations.
The Role:
Partner with business stakeholders, pharmacy teams, and third-party vendors to gather, analyse, and document business requirements
Lead workshops and discovery sessions to understand current processes, operational challenges, and future-state needs
Translate business requirements into clear functional and non-functional specifications for technical teams
Support the implementation and enhancement of Pharmacy Shop and Warehouse Management Systems
Drive data migration activities including data mapping, validation, reconciliation, and legacy system analysis
Collaborate with development, QA, and support teams to ensure successful solution delivery
Work closely with third-party application vendors on integrations, requirement clarification, and technical coordination
Support User Acceptance Testing (UAT), defect management, and release readiness activities
Create user stories, process flows, use cases, and supporting project documentation
Provide subject matter expertise across pharmacy operations including:
Inventory and stock management
Prescription workflows
Billing and dispensing processes
Regulatory and compliance requirements
What you will bring
Extensive experience as a Business Analyst, including experience within pharmacy or healthcare technology projects
Proven experience working with Pharmacy Shop and Warehouse Management Systems
Strong understanding of pharmacy operations, inventory control, and healthcare compliance standards
Hands-on experience supporting data migration and system implementation projects
Excellent stakeholder engagement, communication, and documentation skills
Experience working within cross-functional and vendor-led environments
Proficiency with tools such as JIRA, Azure DevOps (ADO), Confluence, MS Visio, and Excel
Nice to Have Skills:
Experience working within healthcare, retail pharmacy, or hospital pharmacy environments
Exposure to integrations between pharmacy, ERP, or healthcare systems
Familiarity with Agile delivery methodologies
Hurry & apply for a more detailed conversation!
#UST
Skills
business analysis,pharmacy management,warehouse management,inventory management,data migration,
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
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