Assistant Store Manager

Role Overview: We are looking for a highly motivated and adaptable Assistant Store Manager to support the day-to-day running of our JCO Retail convenience stores (Londis) at the NEC. This is a fast-paced, event-driven environment where footfall can go from zero to 100 within minutes, requiring strong organisational skills, quick thinking, and a hands-on leadership approach.

This is a challenging but rewarding role within a unique venue, offering the opportunity to be part of a dynamic and high-performing team.

Key Responsibilities:

Support the overall operation of the store, ensuring high standards are maintained at all times

Plan, manage, and optimise staff rotas in line with event schedules and trading patterns

Manage product pricing, ensuring accuracy and competitiveness

Place and manage orders, ensuring availability of stock to meet high demand periods

Forecast sales and stock requirements using Excel and internal systems

React quickly to changing trading conditions, particularly during large-scale events

Lead, motivate, and support team members during busy and high-pressure periods

Ensure excellent customer service is delivered consistently

Maintain compliance with company procedures, health & safety, and food safety standards

Skills & Experience Required:

Previous experience in retail or convenience store management (a must)

Strong organisational and time management skills

Confident using Excel for forecasting and data analysis

Ability to work in a fast-paced, high-pressure environment

Strong leadership and team management skills

Excellent communication and problem-solving abilities

Flexible approach to working hours, including evenings, weekends, and event days

What We Offer:

A unique and exciting working environment at the NEC

Opportunity to work within a fast-growing, family-run business

A supportive team culture

Career development opportunities

Job Types: Full-time, Permanent

Pay: £28,500.00 per year

Benefits:

Company events

Employee discount

Free parking

Health & wellbeing programme

On-site parking

Store discount

Work Location: In person