Employee Experience Sr. Design Lead - Hybrid

Be at the forefront of shaping a more connected, engaged, and resilient workforce. As an Employee Experience Sr. Design Lead, Sr. Advisor, you will turn employee feedback into meaningful, enterprise-wide action. You will partner across HR and the business to design and lead activation strategies that strengthen engagement, build trust, and drive measurable improvements in how employees experience work. This is a highly visible role where your ability to translate insights into impact will directly influence culture, performance, and long-term success.

Responsibilities

Lead the design and execution of employee experience activation strategies that translate feedback into measurable engagement and culture improvements

Partner with HRBPs, COEs, and business leaders to identify priorities and implement targeted engagement and recovery plans

Initiate and facilitate targeted listening temperature checks, focus groups, and employee forums to capture real-time sentiment and insights

Enable leaders with actionable tools, messaging, and guidance that strengthen their ability to respond to employee feedback and lead change

Lead employee forums and office hours to foster open dialogue, build trust, and ensure employees feel heard and supported

Develop and deliver clear, consistent communications that reinforce “what we heard” and “what we’re doing,” ensuring feedback loops are closed

Translate data and feedback into clear insights, trends, and recommended actions that inform decision-making

Drive execution of activation campaigns, ensuring strong alignment across stakeholders, timelines, and deliverables

Track outcomes, participation, and engagement metrics to continuously refine strategies and improve impact

Required Qualifications

Minimum 7 years of experience in HR, employee experience, engagement, organizational development, or related fields

Experience supporting large, complex organizations and leading cross-functional initiatives

Strong facilitation and communication skills with the ability to influence leaders at multiple levels

Ability to translate data, feedback, and insights into clear, actionable strategies

Experience leading or supporting change, communications, or engagement initiatives

Ability to manage multiple priorities and deliver results in a fast-paced environment

Ability to travel up to 20%

Preferred Qualifications

Experience in healthcare or similarly complex, regulated environments

Background in employee listening strategies, analytics, or workforce insights

Experience creating leader enablement tools such as toolkits, discussion guides, and communication materials

Strong data literacy with ability to interpret trends and tell a compelling story with insights

Bachelor’s degree or equivalent experience

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 111,300 - 185,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.