Regional Account Specialist, Business Development

Service Center

Phoenix - Happy Valley

Establish, develop, and maintain relationships with existing and new clients including insurance agents, dealerships and fleet contacts based on sales strategy as established by company sales leadership. Drive revenue growth through client awareness of company’s ability to deliver on strategy of operating consistency and customer-orientation focus. Work as an individual contributor and sales team member to achieve company’s annual revenue generation objectives

Role and Responsibilities

Effectively manage and drive sales for multiple lines of business within the Caliber Family, including but not limited to Caliber Collision, Caliber Auto Glass and Caliber Fleet and Commercial.

Understand data and market trend analysis as part of developing individual Account Management plan

Effectively deliver relevant, key messages to agency, dealership and fleet accounts using sales communications and marketing materials developed by company’s sales organization

Regularly visit client contacts to communicate Caliber’s ability to deliver operating consistency and customer-orientation focus in effort to position Caliber as the preferred provider of collision repair services

Identify and source new revenue opportunities and establish contact/develop client relationship

Coordinate and execute company sales and community involvement activities/events under leadership of National Field Sales Manager

Promptly and effectively resolve client/customer issues through close communications and coordination with Operations

Other duties as assigned

Qualifications and Education Requirements

Significant (3 – 5 years) sales experience in large, distributed environment with service-orientation focus

Success record with complex selling and sales processes in B2B markets; B2C experience preferred

Ability to communicate effectively and influence agents, car dealership executives and director level contacts

Ability to work effectively across complex internal and external environments

Strong interpersonal skills; able to build and maintain trusted relationships with direct reports and internal/external customers

Solid written and verbal communication skills

Self-starter with the ability to work independently or in a team environment

Working knowledge of MS Outlook, Word, PowerPoint and Excel

Must be at least 18 years of age

Must have a valid Driver’s License and be eligible for coverage under Caliber’s insurance policy (Not an excluded driver)

Organizational, multi-tasking; adapts easily to fast-paced environment

Personable, friendly demeanor with a “World Class” customer service approach to internal and external customers

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.