Warehouse Team Leader

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students, safe and productive. Why? So we can deliver on our pledge to donate 1% of the yearly profit to everyday Australians through the Lyone Foundation.

More about what you’ll do

Reporting to the DC Manager, the Team Leader is responsible for leading the day-to-day operations of the Business Solutions department. Ensuring customer-specific requirements are completed accurately, safely, and on time.

This includes managing value-added services such as furniture assembly, customisation, kitting, relabelling, project work, and special customer requests while maintaining high standards of service, productivity, quality, and safety.

Key Responsibilities:

Lead and coordinate daily Business Solutions operations, ensuring all customer requirements are delivered safely, accurately, and on schedule.

Effectively allocate labour and resources to meet operational priorities, project deadlines, and service expectations.

Monitor workflow, productivity, and quality standards, proactively taking corrective action where required.

Ensure full compliance with safety procedures, standard operating procedures (SOPs), and company policies.

Conduct regular team huddles, coaching sessions, and performance discussions to build capability and drive engagement.

Collaborate cross-functionally with Sales, Customer Service, and Operations teams to deliver tailored customer solutions and projects.

Drive continuous improvement initiatives to enhance efficiency, quality, service delivery, and cost outcomes.

Maintain accurate reporting and clear communication of operational performance, risks, and customer commitments.

More about you

Current valid Drivers Licence required

Current valid Forklift Licence required

Experience in furniture assembly, kitting & customisation

Proven experience leading teams within warehouse, logistics, manufacturing, or operational environments.

Strong planning, organisational, and prioritisation skills, with the ability to manage multiple tasks and projects effectively.

Excellent communication and interpersonal skills, with the ability to engage, influence, and collaborate with stakeholders at all levels.

Demonstrated ability to coach and develop teams, supported by strong problem-solving skills and a solid understanding of workplace health and safety practices

Benefits of working with COS

Annual employee incentive schemes

Generous Appreciation Program

Commitment to professional development with ongoing training and career development opportunities

Access to free Mental Health programs

Employee discounts on full product range

Opportunity to participate in community welfare and charity initiatives

Novated Lease / Salary Sacrifice for electric vehicles available

More about COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!

How to Apply

Please follow the instructions on the application page regarding your Work History, Education and Qualifications. You can include a Cover letter and Resume to give us an overview of your previous relevant experience.

COS can offer you not just a job but a career.

If you are interested, we'd love to hear from you!