National Account Manager - Enterprise

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation.

About The Role

Reporting to the National Sales Manager - Enterprise, this role focuses on managing and growing a portfolio of national, enterprise customers. You will oversee relationships and business strategies with large, often multilocation organisations operating on a national scale.

Key Responsibilities

Manage a portfolio of national accounts, ensuring comprehensive service and support across all accounts delivering on continuous improvement plans

Develop and execute strategic account plans, delivering against retention, growth, and new business target.

Lead contract lifecycle activities including renewals, pricing reviews, and adherence to national agreements

Build and maintain strong, multi-level client relationships, negotiations and sales cycles

Assess market trends, client goals, and activity to anticipate future needs.

Act as the primary escalation point for operational and commercial matters impacting national accounts

Collaborate with internal teams (category, pricing, and operations) to deliver competitive, customerfocused solutions

Maintain accurate CRM records (HubSpot), track pipeline performance, and report on revenue and conversion outcomes

About You

Proven experience managing complex sales cycles, negotiations, and executivelevel stakeholder relationships

Demonstrated ability to develop and deliver strategic account and business growth plans

Commercial acumen with the ability to analyse customer data, market trends, and financial metrics

Confidence presenting business cases and solutions to senior and executivelevel audiences

Strong communicator and collaborator with the ability to consult, influence effectively

Highly organised and resultsdriven, bringing sound judgment, attention to detail

Benefits of working with COS

Flexible hybrid workplace

Modern Onsite Gym

Annual employee incentive schemes

Generous Reward and Recognition programs

Commitment to professional development with ongoing training and career development opportunities

Access to free Mental Health programs

Birthday, Paid Parental Leave and Purchase Leave available

Convenient location with free onsite parking

Employee discounts on full product range

Opportunity to participate in community welfare and charity initiatives

Novated Lease / Salary Sacrifice for electric vehicles available

More about COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 700 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!

How to Apply

Please follow the instructions on the application page regarding your Work History, Education and Qualifications. You can include Resume to give us an overview of your previous relevant experience.

COS can offer you not just a job but a career.

If you are interested, we'd love to hear from you!